Enhanced Service Plans are currently available in: Bahrain, Iraq*, Jordan*, Kuwait, Lebanon*, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen*
* Limitations apply
Consumables and Cleaning kits are not included and should be purchased separately by the customer according to usage.
* Standard Warranty included in the purchase price of the product.
** 1-5 Year upgrades available on New scanners at time of scanner purchase or within 30 days of purchase, upgrades the warranty.
*** 1-2 Year renewals available when Warranty or previous Service plan has expired.
**** Not available in Lebanon, Iraq, Jordan and Yemen.
***** Within 3 day response in Lebanon, Iraq, Jordan and Yemen.
Please see Geographic Coverage for availability in your country.
|Advance Exchange:||The scanner will be permanently replaced with a fully refurbished 'As new' scanner of the same model. For more information, please see Service Descriptions .|
|Onsite Repair:||The scanner will be repaired by a technician at your premises. For more information, please see Service Descriptions .|
|Next Day Response:||Technician with a spare parts kit will arrive during business hours between 9am and 5pm, within the next business day and attempt to repair.|
|8 Hr + 8 Hr:||Technician with a spare parts kit will arrive within 8 hours of the fault report and attempt to repair. If repair not possible inside the first 8 hours, Fujitsu will repair the scanner within a further 8 hours or provide a replacement whilst your scanner is repaired.|
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