Before contacting Technical Support, please ensure you have the following information ready or our support agents will be unable to open your support ticket.
- Scanner Model
- Scanner Part Number
- Scanner Serial Number
- Contact Person’s Name
- Address where the scanner is located (including post/zip code)
- Contact Telephone Number
- Contact Email Address
- Operating System being used
- A description of the problem or error message that has been encountered
You can contact our support team using the Online Support Form or by Telephone .