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February 2004

3 February 2004  Manila
Fujitsu Philippines and Pivotal Offer Integrated CRM Solutions

Manila, February 3, 2004 – Quality service is key to retain customers in the midst of globalization and the constant changes in technology as the global marketplace becomes more competitive. The biggest enterprises around the world have embraced CRM or Customer Relationship Management strategy and now enjoy the benefits of lower operational costs, increased customer retention rates, and higher margins.