Multivendor Systems
IT Lifecycle Services
IT is now more important to your business performance than ever before. It is not only essential for e-Business but it's also critical for more traditional channels, as business performance becomes increasingly dependent on the collection and analysis of sales and customer data.
You need to make sure that your IT infrastructure can support your business solution and that it will be able to grow with the business. You need to choose suitable technologies and the right mix of products, which will often be from a variety of product vendors. The IT infrastructure is the foundation of your solution and is usually a significant proportion of the overall investment. It may not be exciting but you can't afford to get it wrong.
Our IT Lifecycle Services are designed to make sure that you implement the IT infrastructure that will support and grow your business: and are geared to the key steps in implementing an IT infrastructure.
You can choose to use one, several or all of our services. We will supply the precise mix of skills you need and help to ensure you get the best value for money using a multivendor product set.
IT Lifecycle Services: Evaluate
Making the right choices
New technologies and software products are emerging at an ever-increasing rate, and as a result product lifecycles are shortening. To get maximum return on your investment you need to make sure your IT infrastructure intercepts new technology at the right time, rather than using inappropriate or immature technologies.
Our technical consultants will review the spectrum of technologies available (both old and new) and determine the best fit for the demands of your business. And you will get a reliable, resilient IT infrastructure that supports your business plans.
IT Lifecycle Services: Specify
Turning theory into successful reality
The design and implementation of an IT infrastructure has to consider not only today's requirements, but also future growth requirements. This is critical when deciding which hardware and software products to use, and the configurations that will help "future-proof" your systems.
Cost of ownership is also an important factor when turning a design into reality. Our close relationship with all the leading vendors and our understanding of their products and product development strategies will help you make the right decision for your business.
Our consultants have technical accreditations from all the leading vendors and will produce a specific configuration for all the elements of your infrastructure.
IT Lifecycle Services: Procure
Taking the pain out of purchasing
Procurement can be costly and time consuming. This is often because supply chain processes are disconnected, and your procurement staff has to co-ordinate the activities of many suppliers. We provide a complete service to simplify and streamline the complex process of IT procurement.
We deal with multiple vendors and provide a single point of contact for all your IT infrastructure requirements - from large integrated systems, including software licenses, through to IT consumables.
We tailor our procurement services to meet your individual requirements. Catalogues are customised to ensure hardware and software standards are implemented, and these are available electronically or on paper.
Our flexible supply chain manages risk for you and provides an efficient and fast service that is responsive to your needs.
IT Lifecycle Services: Integrate
Integrating your IT Infrastructure
IT is essential to the majority of new business systems implemented today. Very few of these systems operate in isolation and this creates increasingly complex integration projects that place new demands on the IT infrastructure.
To cope with the complexity system designers produce sophisticated architectures that have wide reaching implications for existing systems and networks. These designs need to be proven before they are implemented, as time to market is critical and the cost of failure can be high.
Our integration services turn the design into reality and test it in a controlled environment. We test the implications on the network and replicate the live environment so you can be confident of a smooth efficient roll-out.
IT Lifecycle Services: Configure
Building systems right first time
Once you have decided - and proved - your IT infrastructure design, our configuration services enable you to take the essential first steps towards turning this architecture into a real deliverable.
Configuration services ensure that your particular solution is translated into a standard build that can be installed and rolled out with confidence over time. We have established processes and facilities to configure and test your combination of hardware and software components thoroughly. We also ensure that the many changes made by vendors during the lifecycle of every component are managed with you so that we can minimise their impact in the field.
All configured devices are asset tagged so that once they are in the field you can continue to manage them effectively.
IT Lifecycle Services: Install
Putting the building blocks into place
Installations are mini projects, but unlike large projects where a project team is put in place, IT staff often try to cope with installations as part of their daily activities. This leads to inevitable delays and unhappy users, plus an office full of stored equipment. We can release your staff from this installation merry-go-round and let them focus on their core activities.
Our trained engineers will manage the installation for you. We take delivery, check everything is there and in working order and connect it to the network. And we don't stop there. Installation is only complete when we've handed over to your staff and they are familiar with the new equipment. We then take away the packaging and even the replaced equipment if required.
IT Lifecycle Services: Roll-out
Taking the risk out of roll-out
IT projects are notorious for over-running and exceeding budgets, and roll out is probably the riskiest phase. So let us manage the risk for you. We'll make sure that deliveries and engineers are coordinated and arrive to schedule. We'll stay focused on the project, and won't be distracted by your day-to-day business issues.
We'll visit every site twice - the first time to check exactly what needs to be done so everything the engineers need will be available when they arrive. If necessary, we'll work outside of normal hours to ensure that your business is not disrupted. And most importantly we'll work with you and make sure that you know what is happening, so you stay in control.
IT Lifecycle Services: Recycle
Resolving the disposal dilemma
When you're rolling out a new system attention is on the new, and the old tends to be forgotten. But what are you going to do with the equipment that is being replaced? Many organisations have warehouses full of old IT equipment, and are paying for storage although the assets have been written off.
The biggest concern is the data that is stored on these devices, and who might get access to it if the equipment is refurbished, resold or recycled. We ensure that all the data is erased from the disks so whatever the eventual destination of the equipment you don't have to worry about data getting into the wrong hands.
And if it really is end of life for your assets we will ensure that all disposals are handled in an environmentally sensitive manner.
IT Lifecycle Services: e-trading solution
e-Enabling your business
Reducing purchasing costs is high on the business agenda of most organisations, and our customers can achieve this by buying IT equipment online.
Fujitsu offers a simple, streamlined Web interface that enables our customers to check prices, stock levels and availability before placing an order. The system is integrated with our warehouse system so the very latest information is available whenever an order is placed, and our customers can continue to track the progress of the order through the system.
To maximise cost savings, both in purchasing and IT support, we provide customised catalogues so we can ensure only an agreed set of products can be ordered, and we create specific packages to ensure that no components are forgotten when orders are placed.
The biggest savings in B2B e-procurement will only be realised when organisations' existing systems are directly linked. This minimises duplication of effort and the likelihood of errors. Fujitsu provides services that will integrate our online application with your systems, such as asset management and ERP.
