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Field Services
Our Solution
Regardless of where you are in Australia or New Zealand and which systems you are using, Fujitsu can offer project services to support your deployment and field maintenance services and ensure continuity. We have a 24/7/52 delivery model and a single point of accountability. This, coupled with our expertise and responsiveness, has given us a proven track record of meeting and exceeding our customers’ service level agreements. Our ‘Sense & Respond’ delivery model proactively reduces our customers’ support requirements.
Our Services
- Infrastructure Deployment
- Integration Services
- Service Pack
- Hardware Support
- Non-IT Equipment Support
Our Benefits
- Improved user productivity by minimising downtime
- Continuous service improvement
- Costs are reduced
- Transfer the risk and effort of IT support to professional
- Avoid the difficulties of technical staff recruitment/retention
- Guarantees maximum system availability
- Minimise business disruption
For more information, please download a PDF version of service description here
