Technical and Maintenance Services

Benefit from our global reach and service excellence

Business continuity hinges on a reliable IT infrastructure. Unscheduled downtime can prove extremely costly and damaging to a company’s reputation. The key to keeping your IT systems up and running lies in timely planning plus a maintenance and support agreement that matches your quality and price requirements.

We have a proven track record in delivering technical and maintenance services on a global scale. Expert Fujitsu teams have the capability and capacity to deliver all services locally – anywhere around the world. Our standardized offering, which can be adapted and expanded to meet your individual needs, includes the following:

• Multivendor hardware break/fix for client devices, departmental servers, departmental storage systems, enterprise servers, enterprise storage, printers and network devices (including IP phones).
• The full IMAC-D (installation, move, add, change and disposal) spectrum, including large-scale, fully managed, global deployment and upgrade programs.
• Deskside support, including on-site and mobile engineering/support services. even on a global basis.

Why choose Fujitsu to support your IT?

• Our Global Program Management Office is committed to ensuring that our technical and maintenance services are consistently delivered according to customer-specific SLAs – anywhere in the world.
• We have invested heavily in the technology, tools, processes and skills required to deliver world-class technical and maintenance services that are ITIL-compliant and managed by a follow-the-sun global service management team.
• You have the assurance of global reporting capabilities.
• We can adapt the scope of our services in step with your changing business needs.

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