Organizations that fail to take action for digitalization may face disruption from others
Digitalization is the process of applying digital technologies to products, services or end-to-end business. Digitalization enables organizations to act faster in delivering customer value, flexibly adapt to changes, and create and harness intelligence in a new way.
Opportunities and Threads
Innovation is no longer the preserve of R&D departments with huge budgets. Digital technology gives people much more power than ever.
Digitalization also has a dark side. Delivering security is a growing challenge. In a world where information flows so freely, we can no longer take privacy for granted.
In this new era, investment in technology in the normal way does not guarantee a growth. Organizations need to disrupt themselves, to break from the past.
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