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Advance Exchange PLUS

For customers who asset tag their devices and require their original tagged scanner returned after repair, we offer Advance Exchange PLUS (Double Exchange). This works exactly the same as Advance Exchange, with the addition of returning your repaired scanner and collecting the temporary scanner. Advance Exchange PLUS includes:

  • Delivery of a replacement scanner (temporary loan device)
  • Collection of the faulty scanner (returned to the repair center)
  • Delivery of your repaired scanner
  • Collection of the temporary loan device
  • Two way shipping costs (twice)
  • Spare Parts and Labour to repair the faulty scanner

The replacement product is shipped in a robust shipping carton, complete with scanner specific foam interior to ensure that your replacement scanner arrives undamaged and is ready to go as soon as it arrives. The re-usable shipping carton eliminates damage in transit, whilst significantly cutting down on waste cardboard in our service operation. This helps us reduce our environmental impact.

Advance Exchange shipping carton

Advance Exchange PLUS Availability

 
Product Group Product Warranty Service Plan
ScanSnap Scanners Nicht verfügbarnot available Verfügbarincluded in Gold Service Plan (S1500/M only) - 4 years
Workgroup, Departmental & Network Scanners Nicht verfügbarnot available Verfügbarincluded in Silver Service Plans (3 years)
Low-Volume Production Scanners Nicht verfügbarnot available Nicht verfügbarnot available
Mid-Volume Production Scanners Nicht verfügbarnot available Nicht verfügbarnot available

Visit our product warranty & service plans pages to compare warranty and service plans.