Swedbank

“By working with Fujitsu, Swedbank’s whole desktop management and support has become much easier and more cost-effective.” Mats Moberg - Head of IT Business Support, Swedbank.

Swedbank is the leading bank in Sweden, Estonia, Latvia and Lithuania with 16,000 employees serving over 9 million private and corporate customers. The bank’s aim is to make its customers’ day to day lives easier by providing a full range of easy-to-use and competitively priced financial services with access through nearly 800 branch offices, telephone or online banking.

With such a large number of branches, located across a wide geographical area, Swedbank chose to outsource the support of its desktop systems in Sweden. Mats Moberg, Head of IT Business Support, Swedbank, explains, “We have branches all over Sweden, but it is not our business to have the kind of technical knowledge needed to support all of our IT systems on site. It was much easier for us to outsource the desktop management and helpdesk.”

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