Metso Corporation

“Using Fujitsu’s managed service model Metso now has a common set of IT infrastructure management services across the entire organisation.” Pekka Pajalahti – Vice President, Metso IT.

Metso is a global engineering and technology corporation with 2006 net sales of approximately EUR 5 billion. Its 25,500 employees in more than 50 countries serve customers in the pulp and paper industry, rock and minerals processing, the energy industry and selected other industries. Pekka Pajalahti, Vice President, Metso IT, says, “Our IT infrastructure has evolved over time to meet the specific demands of our different business units, but this lack of uniformity in our IT systems meant that our costs and resources were not optimised. So, we wanted to implement a centralised approach to IT management that would support our drive to standardise operations across the company in Finland.”

Metso chose Fujitsu to provide a range of outsourced IT infrastructure services, including its Desktop Managed Service, to support the needs of 8,000 workstation users across its 60 sites in Finland. Using Fujitsu’s managed service operating model, called Patja in Finland, the five-year contract is an extension to a long-standing IT collaboration between the companies, which is known as the “4114 service” in Metso.

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