Geneva

Fujitsu's event billing system

What business issues affect your billing needs?

A recent survey of service providers showed their main issues to be:

• How to increase customer loyalty
• How to increase revenue per customer
• How to bring new services to market quickly

Geneva was built expressly to meet these needs. It was designed to bill:

• Events, such as calls, pay-per-view TV selections and internet downloads
• Periodic charges, such as line rental, cable TV rentals and Internet subscriptions
• One-off costs such as mobile connection fees
• Metered usage such as gas, water and electricity

and these charges can appear on one bill or on separate bills as required.

What Geneva does?

Geneva provides a complete billing system for all types of Telecoms service operators and also has potential application for the media and utilities industries. It rates events, creates periodic invoices for customer bills and can be flexibly configured. For example, you can apply up to 4 rates or prices to a single event based on user-defined attributes, with the tariffs applied varying with event-type attributes, such as geography, date/time class and volume.

Business benefits of Geneva for you :-

• Increased product sales through cross-selling
• Ability to reward loyalty to reduce customer churn
• Ability to target segments and micro-segments
• Ability to add new services and markets quickly
• Management of expansion of rates and prices

Advantages of Geneva for your customers :-

• Wide choice of services at competitive rates
• Special rates for priority customers
• Cross-product, volume and targeted discounts
• Loyalty points and bonus schemes
• One bill for all services
• Flexible and clear bill layout
• Accounting at cost-centre level for business customers

Geneva is a tradename of GTL and licensed to Fujitsu.