New ways of Learning and student-run Service Desk with Tablets at St. Joseph’s Academy

The customer

St. Joseph’s Academy has a long-standing mission to “educate young women as responsible and unifying members of the world community.” This philosophy permeates every aspect of the Academy and serves as a driving force that guides their every decision, where students, administrators and teachers alike begin every discussion with the question: “What’s best for our girls?”

As student Sarah Christian says, “It’s about developing a love of learning, and exploring material beyond the bounds of a traditional classroom that ultimately prepares us for the future.” It is this passion for exploring new territory, and their courage to delve into the unknown, that sets the Academy apart from other schools.

The challenge

St. Joseph’s Academy wanted to ensure it was staying on top of technology to empower its students to be the leaders of tomorrow.

The solution

Fujitsu stepped in to provide every student with a pen and touch convertible tablet PCs for use during their time at the Academy.

The benefit

• St. Joseph’s Academy now has a student-run Help Desk, which has empowered the girls to be in charge and learn in the process. Students manage all tablet PC maintenance including intake, diagnosis, changing parts and quality-checking the work.
• Students are fully trained and work side-by-side with the Fujitsu team to ensure they can effectively troubleshoot issues and provide timely support.
• All new students image their own tablets and take coursework on software programs and the various network and email accounts. They also learn a great deal through mandatory training on internet security and principles of etiquette.

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