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Services Integration for an efficient and comprehensive end-user support

The Commune of Rome is the largest and most densely populated in Italy with over 2.7 million inhabitants. For several years, the Commune of Rome has used external service providers for the supply and management of equipment (PCs, servers, and printers), issuing quadrennial requests for proposals for the provision of the service. The Commune of Rome decided to conduct a precise inventory of its computing and printing equipment. The consolidated view of the established systems forms the basis of a monitoring and support process based on ITIL best practices.,
www.comune.roma.it

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PDF 052011ComuneRoma_en.pdf (93 KB)

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