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The Italian Ministry of Labor and Social Policies transforms its technological infrastructure into a high-quality service approach

"We wanted to make a break with the past by transforming our technological infrastructure into a high-quality service approach. Fujitsu proved to be the perfect partner to help us manage this change."

Daniele Lunetta IT Manager Italian Ministry of Labor and Social Policies

Customer

The Italian Ministry of Labor and Social Policies designs, implements and coordinates labor-market interventions to develop employment, and is responsible for the protection of labor, the adequacy of the social security system and social policies. Since 2016, the Ministry has worked towards a major organizational change, that of transferring the management of active and supervisory policies to two different institutions.

Challenge

As part of a reorganization process, the Italian Ministry of Labor decided to completely change the focus of its IT infrastructure management, in favor of a service-based approach, and with a view to becoming a benchmark, not only for internal users, but also for organizations connected to the ministry.

Solution

Fujitsu was selected as a single partner for the digital transformation of technological infrastructure and related services. The company assumed responsibility for data center management and infrastructure maintenance, supporting the Ministry’s technicians in designing the new architecture.

Benefit

  • Improved level of IT services
  • Simplified management and maintenance
  • Greater continuity for development
  • Introduction of managed maintenance with proactive servicing
  • Option to implement backup and recovery service

Download

Ministero del Lavoro (1.70 MB )