GTM-54BWZJH
Skip to main content

Управляемое сопровождение

Консолидация договоров на обслуживание

В гетерогенных и зачастую сложных распределенных по всему миру средах необходимо четко осуществлять координацию с поставщиками обслуживания аппаратного и программного обеспечения. Управляемое сопровождение Fujitsu позволяет решить эту задачу. Эта услуга помогает вам более эффективно управлять контрактами на обслуживание в средах, где используются решения нескольких производителей, четко определяя обязанности по обслуживанию, координируя услуги по сопровождению, реализуя их и по требованию принимая на себя полную ответственность за контроль выполнения соглашений об уровне обслуживания (SLA) с различными производителями и поставщиками услуг даже в общемировом масштабе.
  • Консолидация договоров на обслуживание
  • Консолидация номеров телефонов
  • Консолидация отчетов по обслуживанию
  • Разнообразие вариантов выставления счетов за обслуживание
  • Стандартизация соглашений об уровне обслуживания
  • Автоматизация сопровождения ресурсов
  • Четкое распределение обязанностей на всех этапах обслуживания за счет управления из единого центра
  • Адаптируемость и масштабируемость, обеспечивающие точное соответствие требованиям
  • Способность выполнять сложные задачи – от администрирования контактов до контроля исполнения договоров – даже между локальным и глобальным уровнями
  • Единый центр для обращения по всем заключенным договорам на обслуживание в разнородной информационно-технологической инфраструктуре, поддержка на 26 языках, круглосуточное обслуживание без выходных дней во всех часовых поясах (за счет размещения отделов в разных часовых поясах)
  • При необходимости единая точка ответственности за все контракты на обслуживание
  • Воспользуйтесь знаниями и опытом компании Fujitsu в сфере управляемого сопровождения, накопленными более чем за 25 лет работы в различных отраслях при обеспечении высокой степени удовлетворенности заказчиков.

  • United Kingdom , Industry: All
    Citizen: Technology change at Citizen Watch Europe

    By switching technology to the Fujitsu platform, Citizen have been able to cut IT costs significantly. Storage consolidation played a major role in this project – with help from the Eternus systems. Tags:

  • United Kingdom , Industries: Food & Beverage , Retail
    McDonald’s UK utilizes the CARE programme for preventing maintenance issues in its restaurants

    Together McDonald’s and Fujitsu have developed the CARE programme – a team of dedicated engineers who proactively support each restaurant to increase uptime. Tags: Mobility , Storage Management

  • Germany , Industry: Insurance
    Fujitsu Data Center Management & Automation monitors AOK’s holistic IT infrastructure

    AOK’s Hannover data center has benefitted from considerably increased reliability since the introduction of Fujitsu DCMA. The administrators can now intervene early to prevent errors. Almost all of the server and network components at the Hannover data center have now been added to the monitoring system with Fujitsu DCMA. Tags: Data Center , SAP Solutions

  • Australia , New Zealand , Industry: others
    Weta Digital Outsources its Infrastructure Services

    Weta Digital is a five-time Academy Award® winning visual effects and digital production services facility based in Wellington, New Zealand. Its reputation for creativity and delivery keeps it in high demand with some of the world’s leading film studios, and film credits include The Lord of the Rings trilogy, Rise of the Planet of the Apes, Avatar and The Adventures of Tintin. Tags: IT infrastructure

  • United Kingdom , Industry: All
    Daimler: Managed Services for the European Data Centre

    Managed Services Responsibility for 5,000 servers and 1,500 databases for the European Data Centre of Daimler AG proves that there's no contradiction between optimising costs and simultaneously enhancing quality. Tags:

  • Ireland , Industry: All
    Northern Ireland Water: Implementation, Support and Management of Oracle eBusiness Suite Applications

    NIW has made a substantial investment in Oracle licences and Fujitsu's work has enabled it to create a fully integrated solution that leverages the maximum value from that investment. Tags:

  • United Kingdom , Industry: All
    Standard Chartered Case Study

    The PRIMERGY platform is not a blade server. It's an enterprise-class system, comparable to high-end RISC platforms, that runs x86 processors and three operating systems. Tags:

  • United Kingdom , Industry: All
    Specsavers Case Study

    Specsavers needed to be able to react quickly if the opportunity arises to develop a new market and open new stores. Managed services from Fujitsu ensure rapid, efficient and flexible support in meeting this goal. Tags:

  • United Kingdom , Industry: All
    Smithills Comprehensive School Case Study

    Fujitsu has provided Smithills Comprehensive School with a system that is both far greater in storage capacity and quicker in processing data. This has provided Smithills School with the tools to deliver educational excellence into the next decade. Tags:

  • United Kingdom , Industry: All
    SAP Solutions

    The operation of internal and external customer systems demands an agile and innovative storage strategy. Fujitsu are developing this strategy together with implementing it as part of Managed Storage services Tags:

  • United Kingdom , Industry: All
    Fujitsu Services - Print Management

    Our approach to document output management has generated thousands of pounds worth of savings and slashed paper and energy use. It's a powerful example of how our lean approach can combine technology and business understanding to improve service while also generating environmental gains. Tags:

  • United Kingdom , Industry: All
    Post Office®

    Post Office®, part of Royal Mail Group, is the largest retail and financial services chain in the UK. Its partnership with Fujitsu stretches back to 1993 and includes a £1.4 billion, ten-year programme to manage the in-store experience in its 14,300 branches, with 34,000 counters, through the installation of a brand new networked counter system. Tags:

  • United Kingdom , Industry: All
    Post Office® - customer experience

    Fujitsu has been working very closely with Post Office® to create an innovative branch experience, ranging from flexible touch screen counters to trialling self service kiosks, so customers benefit from multiple channels and greater payment options. Tags:

  • United Kingdom , Industry: All
    National Police Improvement Agency Case Study

    Fujitsu was chosen for the Implementation of a state-of-the-art core banking system. Scalable performance, absolute flexibility, maximum availability and reliable business-critical 24/7 operation were all absolutely essential. Tags:

  • United Kingdom , Industry: All
    National Bank of Abu Dhabi Case Study

    Fujitsu was chosen for the Implementation of a state-of-the-art core banking system. Scalable performance, absolute flexibility, maximum availability and reliable business-critical 24/7 operation were all absolutely essential. Tags:

  • United Kingdom , Industry: All
    National Childminding Association Case Study

    Fujitsu was chosen for the Implementation of a state-of-the-art core banking system. Scalable performance, absolute flexibility, maximum availability and reliable business-critical 24/7 operation were all absolutely essential. Tags:

  • United Kingdom , Industry: All
    MyTravel Case Study

    The BladeFrame technology has helped MyTravel significantly. In IT terms, it's markedly reduced the complexity and employees are now working more smartly, with time freed up to deliver further solutions. Tags:

  • United Kingdom , Industry: All
    Monmouth School Case Study

    Monmouth School relies heavily on its IT network to support its academic curriculum. All pupils have full access to email and can have personalised access to the network remotely from home or through PCs in the boarding houses. Fujitsu delivers a future-proof, dynamic IT solution for Monmouth School Tags:

  • United Kingdom , Industry: All
    mChek unprecedented scalability for Oracle9i RAC

    If mChek need to bring an extra server online to cope with a burst of transactions, they can do so in a matter of minutes from the PRIMERGY management console. mChek can allocate and manage resources dynamically to suit their immediate needs, with zero application downtime. Tags:

  • United Kingdom , Industry: All
    Luup

    “Luup chose the partnership of Fujitsu and Rule Financial to undertake a highly focused 10 week consultancy project.” Tags: