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FAQ

Technical FAQ

FAQ No. Model Question Reference
GSM-17003 FP-2000 series How can I Chang print width (80mm and 58mm)?  
GSM-17010 FP-2000 series Is it available test print by the printer (without PC)?  
GSM-17015 FP-2000 series How do I change to high-pitch sound of beep?  
GSM-17016 FP-2000 series Other printer’s printing result of high density is faint.How about FP-2000 series?  
GSM-17017 FP-2000 series Is the printed character by FP-2000 series smaller than 180 dpi printing printer?  
GSM-17022 FP-2000 series How do I print a logo from Windows driver?  
GSM-17024 FP-2000 series How do I print a logo from POS application?  
GSM-17026 FP-2000 series How do I change the print density? (175 KB)  
GSM-17031 FP-2000 series How do I make the bigger font? (Extension Font) (25 KB)  
GSM-17032 FP-2000 series How do I print with the correct USB port choosing? (100 KB)  
GSM-17037-1 FP-2000 series How do I reduce paper?  
GSM-17037-2 FP-2000 series How do I reduce paper?  
GSM-17038 FP-2000 series Can I print bigger character size like a 180 DPI printer?  
GSM-17039 FP-2000 series How do I retry to print when printing is stopped in the middle of printing? 17039-1.jpg
GSM-17043 FP-2000 series How do I register logo by Utility and set the logo in 16 gray scale by Windows driver?  
GSM-17044 FP-2000 series Windows driver is stared to install when connecting USB I/F. How do I avoid this?  
GSM-17045 FP-2000 series How do I change the “partial cut” to “full cut” without changing application. (226 KB)  
GSM-17046 FP-2000 series How do I initialize the LAN setting  
GSM-17047 FP-2000 series LAN setting was completed, but the setting is not saved after printer power’s restart. What should I do?  
GSM-17048 FP-2000 series How do I know LAN setting?  
GSM-17049 FP-2000 series Can I change languages?  
GSM-17053 FP-2000 series LAN setup and Ping of from server is succeeded, but cannot print. what should I do?  
GSM-17055 FP-2000 series I don’t know how to setup IP address. How do I setup it? (47 KB)  
GSM-18059 FP-32L How do I set the paper layout? (112 KB)  
GSM-18060 FP-32L How do I set the paper layout easily? (80 KB)  
GSM-18063 DL3X50+ How do I custom the paper size? (30 KB)  

Software FAQ

FAQ No. Model Question Reference
GSM-17006 FP-2000 series How can I check the version of Driver and Firmware?  
GSM-17013 FP-2000 series Are there any drivers except Windows driver?  
GSM-17014 FP-2000 series Is SUSE Linux Enterprise Server version12 available?  
GSM-17035 FP-2000 series How do I confirm the compatibility of current application? (76 KB)  
GSM-17036 FP-2000 series How do I know incorrect data when the printing program is made because printing is not sucseeded? (76 KB)  
GSM-17050 FP-510II How can I print the logo which was registered in the utility by the ESC/POS command? (22 KB)  
GSM-17056 FP-2000 series How do I know printer’s setting? (96 KB)  
GSM-17057 FP-2000 series How do I print over 2039.9mm length? (341 KB)  
GSM-18061 DL3100 How do I get the printer data? (486 KB)  
GSM-18062 FP-32L Is it available to use Android OS for FP-32L? (29 KB)  

Other FAQ

FAQ No. Model Title Reference
GSM-17005 FP-2000 series How can I get technical documents?  
GSM-17007 All Products How do I proceed if I want to change/add functions?  
GSM-17008 FP-2000 series Can I get cables for powered USB I/F?  
GSM-17011 FP-2000 series Can I get demo pattern for printing?  icon-downloadDemo example (zip file)(28kb)
GSM-17028 FP-2000 series How do I initialize the printer?