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When: February 5-7, 2007
Session 1: Fujitsu’s Proven Mobility Solutions Deliver Business Agility: Fujitsu architects and delivers software-based, fully-integrated, presence-aware communications solutions. Service offerings
include: Mobile Professional, Mobile Field Force, Mobile Enterprise. Click here for more information on these services
Session 2 (Case Study session): Streamlining Field Service Operations with Fujitsu Mobility Solution
Tapani Lehtinen, VP, Fujitsu Finland
"This system saves about 30 minutes per call, which is huge for a service provider.” said Jörgen Andersson of Nokia Networks.
Challenge: Nokia Networks wanted to streamline field-service operations. Field engineers received trouble-tickets via mobile
phone but had to pick up work-orders at an office. Solution: Fujitsu Mobile Service, featuring Fujitsu’s mProcess, creates
a free-flowing channel of information between field engineers and their support centers. Engineers avoid unneeded trips for
paperwork and replacement parts.
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