Find out how the digital revolution is defining the financial services sector
The UK population are digital trailblazers. We spend more time using technology than sleeping. In 2014, thirty six million of us went online every day and almost seven in ten accessed the internet on the move.
Digital is an unstoppable force that is redefining the financial services sector. Those institutions that know instantly what their customers and employees want can stay one step ahead of competitors. Thinking about digital strategically, and working with partners that can deliver innovation, will be key factors in long-term success.
Fujitsu’s latest research, Digital Inside Out, explores these digital issues in Financial Services. It demonstrates the impact that digital can have on your operations and shows you how Fujitsu is helping organisations like yours become digital inside and out.
Is it digitALL or nothing in Financial Services?
Highlights from the report:
Two thirds of survey respondents use online banking, more than the number who shop online
63% of consumers say online banking is their most valued digital service – ranked joint first with online shopping
40% of respondents said they would always opt for digital when dealing with financial institutions
90% of UK adults are confident or highly confident in using digital services
80% of UK consumers rate digital services offered by financial institutions as important or exceptionally important
82% of UK financial services customers are happy or exceptionally happy about the quality of digital services on offer
More than 25% say that digital excellence makes them feel more loyal to the company or brand providing it