Software Support

Software drives every part of your business, but with a wide array of applications and a dispersed workforce, how can you guarantee users constant access to the systems they need?

And in a fast-moving environment, how do you minimise downtime and fix problems quickly?

Business benefits

Fujitsu gives you total support

Fujitsu supports over 2 million desktops across Europe and can cut through the complexity of a large software estate to keep all your systems working.

World-class Helpdesk: With a single point of contact, we’ll handle the toughest problems speedily and commit to stringent service levels, including mobile data backup and recovery.

With our Sense and Respond approach we don’t just seek to achieve software support service levels we find ways to continually reduce the number of incidents and optimise the support process to your high impact problems.

Managing costs: By replacing individual licences with group ones we can rationalise your expenditure, and being totally vendor-neutral we recommend the most cost-effective solutions.

• Your productivity increases due to less downtime.
• Dealing with a single supplier means lower costs and less hassle.
• All your data is fully protected and backed up.
• User satisfaction increases as problems are solved quickly.