Hardware Support

Faced with multiple suppliers and a constant stream of new products, how can you give your users the technology they need to keep ahead without costs running out of control?

And with more and more staff working remotely, how do you ensure that all your pc’s, laptops, PDA’s and other mobiles are fully operational 24/7?

Business benefits

Fujitsu: a complete service

Fujitsu not only provides the highest quality support and maintenance, we also give you complete control over your inventory.

Asset management: We’ll produce a purchasing, replacement and disposal strategy that meets your current and future needs, so you’ll have all the information you require to manage your stock.

Support and Maintenance: With over 800 highly experienced engineers, we have the largest support team of any UK & Ireland IT supplier, giving a ‘first fix’ rate of 80% and providing full data backup and recovery. Our world-class Helpdesk gives you a single point of contact at all times and will solve any problems quickly.

Procurement: We’ll help you reduce your total number of suppliers, and being vendor-neutral will get you the best prices and fast delivery of new and replacement items.

• Productivity rises thanks to less downtime.
• Costs are reduced through efficient purchasing.
• Remote and mobile users will stay fully effective.
• You will satisfy all recycling legislation.

Additionally Fujitsu’s Sense and Respond approach will provide continuous improvement to systems availability and ultimately improve user productivity.