Resource Centre
Fujitsu’s Desktop Managed Service offers you high quality support at a low fixed price
Case Studies
We are successfully delivering Desktop Managed Services to over one million customers across Europe. Read about some real life scenarios in our selection of Case Studies.
It's our opinion...
Learn about the latest insights in IT Services and Business
Independent Survey
We conducted an independent survey of over 700 CxO level respondents in mid-sized companies across Europe, to discover more about the provision of their desktop management.
Questions covered:
- Costs implications
- Time implications
- Staff implications
- Service levels
- Challenges
- Outsourcing vs. in-house
Some of the key findings included:
- Desktop Managed Service alone may be absorbing up to 90% of your IT budget
- IT staff of mid-sized companies typically spend almost half their time on desktop management
- Product investment is the number one priority for mid-sized companies should they have extra IT budget
- Almost half of respondents weren’t satisfied with the level of desktop management they receive
- In-house desktop management is still prevalent as respondents feel outsourcing is too expensive and they will lose visibility and control of the desktop management
