Business Benefits
Fujitsu’s Desktop Managed Service offers you high quality support at a low fixed price
Better Service
As one of the world’s leading IT companies, Fujitsu offers the highest quality of service. Fujitsu takes full responsibility for your desktop environment and we’ll commit to agreed service levels – enabling you to provide a superior service to your customers.
All our Desktop Managed Service agents are fully trained and have access to the very latest technology, ensuring the service you receive from us incorporates industry standard best practice.
More predictability
Fujitsu’s Desktop Managed Service is based on a low fixed cost, per user, per month – ensuring completely predictable pricing and easy budgeting. Our prices are not tied to call volumes and will not increase throughout the term of the contract.
On average we are saving customers 20% – providing them with extra time, resource and budget that can be reinvested in the business
Improved reliability
Our Desktop Managed Service uses our pre-built templates which have been thoroughly pre-tested to provide a more reliable and secure desktop build.
We’ll even commit to agreed service levels regarding reliability – so you can be safe in the knowledge that your desktops will suffer minimal downtime.
More time to focus on core business
Fujitsu takes full responsibility for your desktop environment, unburdening your IT staff so they can concentrate on more strategic projects that can add value to the business. Or, where appropriate, current employees can transfer into Fujitsu under European Communities (Protection of Employees on Transfer of Undertakings) Regulations (TUPE). Fujitsu has an outstanding track record in this area with more than 11,000 people joining the company in this way.
Increased productivity
With our Sense and Respond approach, problems are eliminated at the source, so your end-users are exposed to fewer problems. It means they can spend more time doing what they’re paid to do, quicker and more effectively.
IT aligned to your business demands
As your business grows, so too does the demand on your IT department. Our service is designed to be flexible, meaning that support can be scaled up as your business expands - so you don’t have to worry about hiring more employees or struggling with which equipment to buy to provide you with extra capacity.
Peace of mind
As our TRIOLE templates, used to design and build our systems, are already tried and tested, our Desktop Managed Service is quick and easy to implement. Our contracts are also straightforward – ensuring maximum ease and minimal disruption to your business.
