Service Management Consultancy

How confident are you that your IT investment is really meeting the needs of your business and giving you value for money?

Whether you’re outsourcing or managing internally, do you have the resources and skills to carry out a thorough review?

Business benefits

Fujitsu: making IT work harder for you

With over 40 fully accredited ITIL Practitioners. We’ll help you ensure that IT is closely aligned with your broader business strategy.

Full independent review: We can assess the service quality of all your IT practices and procedures and benchmark them against industry best practice.

Service Level Agreements: We’ll help you revise or renew your SLA’s with both outsourced and internal suppliers to meet BS 15000/ITIL standards, including a full review of all costs.

New processes: By designing, building and deploying new and more streamlined processes, you’ll ensure consistent service levels across the organisation, increasing business efficiency and bringing down costs.

• Costs can be reduced by up to 48% (Gartner)
• Productivity increases due to greater efficiency
• You break down the barriers between IT and the business
• Relations with outsourcers improve through clearer roles and responsibilities