Making one of the world’s largest implementations of Oracle services happen is hard. That’s why the Department for Work and Pensions chose Fujitsu for its major ongoing shared services. Reading BC chose Fujitsu to help them meet their conflicting needs of moving to Hyperion in a proven Oracle environment within strict cost and project deadlines.
Delivering this level of service is not for the unprepared. That’s why Fujitsu is a Global Oracle Partner with over 2300 Oracle Professionals and Certified Advantage Partner status across Applications, Middleware, Database and Business Intelligence streams.
Fujitsu Services provides application managed services to over a quarter of a million Oracle end-users, has provided implementation services for the first release 12 Shared Service and has provided full breadth Oracle eBusiness Suite on a single instance.
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NIW has made a substantial investment in Oracle licences and Fujitsu’s work has enabled it to create a fully integrated solution that leverages the maximum value from that investment.
Fujitsu designed the appropriate systems architecture and then developed and deployed the web applications using Microsoft Content Management Server (MSCMS) as the content management solution.
Fujitsu have carried out a number of projects for the IRB that have designed and developed all templates and scripts required to deliver functionality for all their websites within Microsoft Content Management Server (MCMS) 2002.
Forfás has access to qualified Oracle professionals who offer flexibility and guidance. Forfás can now get the most from their Business Intelligence Systems.
The ESB decided Fujitsu’s Interactive Voice Recognition (IVR) solution from InterVoice™ would be implemented at its Cork and Dublin Customer Contact Centres and would improve customer service and reduce waiting times without any extra resourcing requirements.
Dublin Airport Authority could have chosen Oracle Official Curriculum training, but decided instead that customised training would better suit their needs. In order to fulfill this need, Fujitsu and Dublin Airport Authority worked closely together to develop and complete a “Training needs analysis”.
The UK’s local authorities face the daunting challenge of having to dramatically cut expenditure while simultaneously improving services. Fujitsu's Mark Nicholls argues that a fresh approach to "citizen insight" is urgently needed to streamline the take-up, accessibility and user experience of council services.
It is now widely accepted in our industry that open source software (OSS) has a central role to play in reducing the cost and boosting the flexibility of mainstream IT. Echoing the broad and growing support from business, all the major political parties now believe that OSS needs to be on the agenda for public sector IT deployments as well.
All organisations have applications that their users cherish. But to reap the full benefits of application outsourcing and cloud computing, they have to let them go.
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