Fujitsu Services

Regina Moran on Fujitsu Services

22nd January 2007 — Dublin

Regina Moran, Country Operating Office for Fujitsu Services Ireland has over 20 years experience in the IT industry, where she began as a hardware engineer for Amdahl. From there she moved into DMR Consulting, which became Fujitsu Consulting and subsequently merged with Fujitsu Services in April 2004. Following the merger Regina was responsible for delivery, until August 2006 when she was appointed to her current position.

Talking about her current role, Regina is very passionate. She believes that she – and indeed Fujitsu Services Ireland – has a fantastic opportunity. Following the merger the operation in Ireland experienced some tough challenges, however she believes they are now ready to start exploiting the synergies the merger has presented, ‘because of the merger we have business consulting, applications, infrastructure, managed services… all the components to become successful. It is really now about leveraging the sum of the parts to become greater, as we haven’t managed to capitalise on this yet. What I’m doing is energising people to see the possibilities, which are huge actually’

Regina starts the week with a weekly operations meeting with her management team. They will review the past week and look at what challenges they face for the week to come, ‘this really sets the scene for the week’. Unsurprisingly, no two days are the same; however Regina likes to spend a portion of it with customers, a portion walking the floor meeting people. When on customer sites Regina will always make a point of visiting the Fujitsu team, ‘these people often feel they are forgotten but they really are the core of our business, out there serving our customers’.

So what about the challenges and highlights of the job so far?

Perhaps the biggest challenge is that of profitability. Regina has seen her first 3 months in the job focused very much internally - on improving efficiency and eliminating waste – all of which will help Ireland build a stable base from which to grow. Regina notes one of the key highlights was winning a transformational contract which was signed in October 2006. Details of this have not yet been released, but will be over the coming weeks and months. This win she sees as a story about Fujitsu as a corporate entity winning, and the support provided from the UK and Finland as a prime example of what can be gained by bringing the greater Fujitsu into our customers.

Another highlight is the people, ‘I get a great buzz from the team here. We have a very strong committed team which we’ve managed to retain through turbulent times, and you get a great energy from the people around you… People look to you to lead them, and I enjoy that. At the same time however I’ve got 3 youngish kids at home and they really do keep your feet firmly on the ground!’ And the future? After a period of internal consolidation Regina is now focusing externally, on growth opportunities, building both her and the company’s reputation and most of all ‘on making Fujitsu great!’

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About Fujitsu Services

Fujitsu Services is one of the leading IT services companies in Europe, Middle East and Africa. It has an annual turnover of £2.94 billion; (€3.33 billion) employs almost 18,000 people and operates in over 20 countries. It designs, builds and operates IT systems and services for customers in the financial services, telecom, retail, utilities and government markets. Its core strength is the delivery of IT infrastructure management and outsourcing across desktop, networking and data centre environments, together with a full range of related services, from infrastructure consulting through integration and deployment.

Headquartered in London, Fujitsu Services is the European-centred IT services arm of the Fujitsu Group. The Fujitsu Group is a US$40.6 billion (€33.4 billion) leader in the provision of IT systems and services for the global marketplace.

For more information, please see: ie.fujitsu.com

Fujitsu Services in Ireland

Fujitsu Services consults, designs, builds and operates innovative IT solutions and services, helping our customers in Ireland to realise the benefits of the connected economy. With some 850 people, we operate throughout the island, providing an end-to-end IT service to clients in business and government.

Our reputation for reliable and flexible IT applications and infrastructure is mirrored by a proven track record for innovation. Our service methodology is based on the concept of constant improvement and our dedicated service teams are supported by the latest in systems development, management and support tools.

Fujitsu Services concentrates on its core strengths, delivering customer focused IT and applications and infrastructure development, management and outsourcing across desktop, networking and data centre environments together with a full range of related services, from management and technology consulting through to integration and deployment.

In Ireland we have been delivering and managing innovative IT solutions and services for our public and private sector customers since the early days of electronic computing. Today we concentrate on: •Consulting, including enterprise value management and technology consulting
•IT Solutions, designing and deploying leading-edge IT applications and infrastructure; including enterprise application integration and business intelligence
•IT Services, freeing your staff from the need to update and manage your IT applications and infrastructure to concentrate on your core business
•Retail in-store solutions, providing complete, managed solutions for this demanding business.

Fujitsu Services deploys best-of-breed infrastructure and practice to ensure that what we deliver to you supports your business in a reliable, manageable fashion. We work with you to create solutions and to produce results that drive your business.

For more information, please see: ie.fujitsu.com

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