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Capabilities
Fujitsu is a proven partner that understands the modern needs of companies seeking to realize the benefits of enterprise cloud computing. More than hundreds of customers around the world in the financial services, retail, healthcare and manufacturing sectors have already benefitted from Fujitsu's in-depth experience in integrating Salesforce CRM and Force.com platform with existing applications.
Business Planning
Fujitsu is the largest local and regional SI partner of Salesforce.com. Being the Value Added Reseller of Salesforce.com, Fujitsu offers a one-stop partner for Salesforce.com services in licensing, solution, consulting, roadmap planning, implementation, and support in the region. Salesforce.com enables your business to be more focused and achieve higher ROI.
Sales Cloud
The world’s #1 sales application, Sales Cloud provides all the core capabilities your organization needs to address day-to-day selling requirements. These include everything from lead generation, conversion of high quality leads, progression of opportunities to close deal, to measuring and improving sales performance. Furthermore, with Salesforce Mobile Apps, sales teams can drive more deals on the go.
Service Cloud
The world’s #1 customer service application, Service Cloud offers everything your organization needs to build great customer connections and deliver outstanding service across all channels of interaction. These include traditional channels such as email, phone, and live chat; and social media channels like Facebook and Twitter.
Platform Cloud
With Platform Cloud, customised applications can be built to meet needs specific to your organization. Apps built on Platform Cloud features business processes automation, communities and much more.
Integrations
With Force.com, the effort to integrate with either on-premises applications, third-party solutions or other external cloud services, is dramatically reduced. Integration with Force.com means faster, simpler, and less-risky integration that doesn’t break during upgrades and delivers a new level of access and agility to your existing IT investments. More than half of all traffic on the Force.com platform is system-to-system integration, making it the most trusted and successful enterprise API in the market.
Data Residency
Fujitsu Cloud Platform offers ready data residency solutions to host sensitive data within the country instead of the storing in the cloud. This capability provides compliance to certain mandatory requirement of localizing Personal Identifiable Information and provides mash up user interface which is seamless to the users’ experience.
Mobility
Salesforce.com offers out of the box solution. At times, you may encounter the need to customize mobile applications on popular platform like Android or iOS to cater for more complex business. Fujitsu Consulting Services can help to assess your needs and provide the best possible recommendation to the appropriate solution approach.
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