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  5. Employment: Senior Analyst, Automation & Supports (1-year renewable contract)

Senior Analyst, Automation & Supports (1-year renewable contract)

Job Title: Senior Analyst, Automation & Supports
The Job:
Space
  • Study, assess and recommend areas for data centre automation to generate most benefits to the company
  • Develop or enhance automation systems and processes that satisfy operational requirements and align with company strategy and growth
  • Evaluate, design and implement data centre automation and optimization solutions with defined KPI to improve efficiency and accuracy
  • Perform tools evaluation and selection, make recommendations to management and prepare related business cases, implement tools after business case approvals
  • Support and maintain the implemented automation at high availability and quality to support the services rendered by IT Operations
  • Recommend and implement continual improvements to operational performance, procedures, processes, and service quality level
  • Provide advisory and advanced level support to other operation teams in run-and-maintain operations
  • Provide advisory support and assist the operations teams in their operation process development
  • Assist the team in the development of testing-related documentation, test plans, test cases/scripts, and test reports
  • Execute assigned projects within time, costs and quality targets
  • Provide automation training to IT Operations staff
  • Provide 2nd level support for operational tools such as Autosys, CA7 etc.
  • Implement solutions with appropriate tracking, analysing and reporting Key Performance indicators for service metrics
  • Generate statistical and project reports for management review
  • Observe and comply with the company IT and security policy, provide guidance to team members, recommend to management on the appropriate actions to maintain/enhance the compliance
The Requirements:
Space
  • Degree or above in Computing Science or related disciplines
  • Minimum 4 years' experience in data centre operations automation or relevant
  • Solid experience in Microsoft SCOM 2007/2012 or similar monitoring tool, Flexera Flexnet Manager or similar license management tools, ServiceNow scripting (HTML/XML/JavaScript, GlideRecord/GlideSystem, UI policies & Business Rules coding)
  • Solid experience in Shell Scripting on Linux UNIX Platform
  • Sound knowledge in ITIL
  • Ability to multi-task and work under pressure
  • Self-motivated, responsible, well-organized and detail-minded
  • Good command of both written and spoken English & Chinese (including Putonghua)

Attractive remuneration package will be offered to the right candidate. Please send full resume with expected salary via email hr@hk.fujitsu.com. Only shortlisted candidates will be contacted. All information provided will be treated in strict confidence and used only for recruitment purposes.