Service Architect
| Job Title |
Service Architect |
| Responsibilities |
- Identifying clients’ requirements and lead presales opportunities for Managed Services architecture design, response content, financials, and identifying and mitigating deal risks from opportunity qualification through negotiation
- Provides input into Go/No Go recommendations to the Managed Services management team
- Deliver a well-defined set of service design documents in a timely manner presenting an end-to-end seamless service
- Being strategically involved in service delivery and sales support to maximize and oversee results
- Managing the end-to-end deal pursuit process and architecture cost elements to comply with internal business measure, profitability and risk management and competitive pricing
- Support opportunities qualification, managing sales and customer expectations
- Support producing new content including design documents, proposals and presales slide materials
|
| Requirements |
- Degree holder in Computer Science or related disciplines
- Minimum 15 years’ experience in IT industry with Managed Services (communications, network, data center, managed services) experience
- At least 3 years’ Managed Services experience including wider solution design, solution scoping, quoting and selling with a managed services provider and/or IT infrastructure consulting firm
- Experience in working contract documents including master agreements, adoption agreements and service levels
- Proven track record of consultative selling and wider solution design; competency and business acumen to assess and qualify opportunities
- Deep understanding of IT Service management and Service solutions, preferably with delivery experience, including automation and orchestration
- Well versed in modern project management methodologies and infrastructure technology concepts
- Strong understanding of Cloud and data center technologies, competitive offerings in the marketplace and landscape of cloud solution providers
- Experience designing Global or multi-region services solutions is an advantage
- Possess a can-do attitude, mature and can work independently
- Strong customer focus with excellent negotiation and presentation skills
- Excellent verbal and written communication (English & Chinese) and collaboration skills to effectively communicate with both business and technical audiences
|
Attractive remuneration package will be offered to the right candidate. Please send full resume with expected salary via email hr@hk.fujitsu.com. Only shortlisted candidates will be contacted. All information provided will be treated in strict confidence and used only for recruitment purposes.
