IT Support Engineer
| Job Title |
IT Support Engineer |
| Responsibilities |
- End-User Services Hotline support and answer user enquires on in-house IT service
- Responsible for service renewal on PC and Mobile device service
- Provide second-level Microsoft O365, iOS, Android, business productivity tools consulting and support
- Provide second-level daily support on both desktop hardware & software problems
- Problem management with service partner
- Installation of new mobile device, MFP, PC hardware and software
- Re-configuration of PC HW, MFP and SW due to office relocation
- Provide VPN client and network access support
- Assisting users by providing training and clarification of problems on critical issue
- Provide BCP support, IT product evaluation and PC image build
- Support and maintenance of Microsoft Server and Network Support
- Support VIP and Senior Executives
|
| Requirements |
- University Graduate in Computer Engineering/Computer Studies/Diploma or related discipline
- With 1-2 years working experience in supporting computers and networks, Fresh Graduate will also be considered
- Knowledge on desktop support and highly skilled on problem solving
- Virtualization support is a plus
- Proficient in Windows 7, MS Office 365, Adobe Product, McAfee Client, problem diagnosis tools and remote support tools
- Technical certifications: Microsoft Certified Engineer and Microsoft Certified Desktop Support Technician have an advantage
- Good technical skill in PC desktop aspects
- Good Communication and interpersonal skill
- Good command of written and spoken in English and Cantonese
- With general server and network support is highly advantage
|
Attractive remuneration package will be offered to the right candidate. Please send full resume with expected salary via email hr@hk.fujitsu.com. Only shortlisted candidates will be contacted. All information provided will be treated in strict confidence and used only for recruitment purposes.
