Fujitsu Services - Field Maintenance Services
IT support and maintenance
Mobile IT solutions for faster communication
In order to provide customers with the highest quality IT support and maintenance, Fujitsu employs over 800 experienced IT engineers - the largest team of any UK IT supplier.
With so many engineers in the field Fujitsu need a mobile IT solution to help communicate with and manage field staff as if they are office based. The engineers themselves need fast access to account information, as they are often the primary contact point for the company.
The solution developed by Fujitsu provides a powerful platform for supporting mobile applications across their lifecycle - from deployment and customisation through management, maintenance and updates. It aggregates data sources, such as enterprise resource planning, customer relationship management, database systems and the Internet, and delivers content across wireless networks.