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Technical Information

Compatibility with Internet Explorer 7

ATLAS is compatible with the following features of Internet Explorer 7 (Windows XP SP2). A list of troubleshooting items has been compiled below.

1. Translating with the "ATLAS Translation" button in the Menu Bar and the right click menu

Problem

The "ATLAS Translation" button in the Menu Bar and the right click menu is unresponsive.

Versions

ATLAS V8, V9, V10, V11, V12, V13

Troubleshooting

None.

2. Internet Explorer 7 tabbed browsing

Problem

The homepage translation tool does not work properly when used in conjunction with tabbed browsing. An error occurs when translating or closing the browser while multiple tabs are opened, or the functions in the add-on toolbar (ATLAS toolbar or ATLAS translation toolbar) do not work properly.

Versions

ATLAS V8, V9, V10, V11, V12, V13

Troubleshooting

Uncheck "Enable Tabbed Browsing" in the Tabs settings in Internet Options.

3. Opening Internet Explorer 7 immediately after installing ATLAS

Problem

Internet Explorer 7 freezes the first time you open it after installing ATLAS. (also when opening Internet Explorer 7 after logging in as another user on the same PC)

Versions

ATLAS V10, V11, V12, V13

Troubleshooting

If Internet Explorer 7 freezes, close it. The problem will be resolved next time you open Internet Explorer 7.

4. Mouse translation in Internet Explorer 7

Problem

The mouse translation tool does not work properly in Internet Explorer 7.

Versions

ATLAS V8, V9, V10

Troubleshooting

Use clipboard translation or one of the other translation tools.

Bug fix

A service pack for ATLAS V13 will be released soon. Check the ATLAS site for release date details.