ScanSnap S300 FAQ

Before you buy

1. Where can I purchase ScanSnap?
2. Can I use ScanSnap with software other than the software that it comes bundled with?
3. Do you make any scanners that support TWAIN / ISIS™?
4. What document sizes can I scan with ScanSnap?
5. Can ScanSnap scan newspaper or magazine articles?
6. Can ScanSnap scan photographs?
7. Where can I purchase consumables?
8. Can I use ScanSnap with Macintosh OS?
9. Can I use the Carrier Sheet?

When setting up your scanner

1. Why is ScanSnap not listed as a TWAIN or ISIS™ source in the application software that I use?
2. What happens to the file(s) when I scan multi-page documents in ScanSnap's ADF?
3. Is there anything that I should be aware of when using [Correct skewed character strings automatically] and/or [Allow automatic image rotation] functions?
4. Why does my ScanSnap fail to recognize some text?
5. I have many ScanSnap generated PDF files. How do I perform OCR on all of these files at once?
6. Why does my scanned data disappear?
7. Why is my scanner not being recognized after I upgraded my operating system to Windows Vista™?
8. Is there anything that I should be aware of, in order to achieve the scanning speed as stated in the catalogue?
9. Why does my scanner stop in the middle of scanning?

Once you have started

1. What compression formats and compression rates does ScanSnap offer?
2. What scanning resolutions can I choose from?
3. Which document sizes can I choose from?
4. How large are ScanSnap created image files?
5. How does ScanSnap attach names to files? Can this process be customized?
6. Can I darken the color of scanned images?
7. Why do the black parts of my image turn out lighter than normal?
8. Why are ruled lines distorted in ScanSnap created images?
9. What file formats can I save my images in? (Can I save them as JPEG files?)

ScanSnap Organizer

1. How can I learn more about "ScanSnap Organizer"?
2. Where does ScanSnap save created images? Can "ScanSnap Organizer" save image files onto a network folder?
3. What do I do when I cannot move a file that I am currently viewing with ScanSnap's thumbnail application?
4. An error message stating "Addition to the conversion list of PDF files to be made searchable was unsuccessful." appears when I try to scan with automatic conversion to searchable PDF files.

CardMinder™

1. When I create data using CardMinder™ and import that information into Microsoft Excel, numeric data (e.g. telephone numbers) appearing in the spreadsheet occasionally differs from the numbers printed on the original document.

Others

1. Why do vertical lines and small stains appear on my images?
2. I have PDFs which were created by a Windows driver, but cannot view them in Mac OS Preview. Is there anything I can do to solve this?
3. How can I avoid mis-feed (multi-feed) errors?

Rack2-Filer

1. How is Rack2-Filer Lite different from Rack2-Filer V4.0?