ScanSnap FAQ | Global
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- I cannot start using ScanSnap Home after installed ScanSnap Home. The window to select a ScanSnap does not appear. (MacOS 14.4)
- ScanSnap Home is stuck in the [Scanning] status. ScanSnap Manager or ScanSnap Organizer will not start. (For Trend-Micro product users)
- I found PDF images are blurred.
- ScanSnap is occasionally not connected to a computer via Wi-Fi.
- USB 3.0 connection is unstable.
- [Scan to Google Drive] on ScanSnap Manager cannot be used in and after July, 2024.
- My USB-connected scanner will not start a scan (ScanSnap Home).
- My RICOH scanner indicates FUJITSU as the Manufacturer on the system.
- Unable to find a text in a password-protected searchable PDF.
- ScanSnap Home shows the message "the maximum number of licenses has already been used" during installation.