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  7. Introduction of FAQ when purchasing "ScanSnap".
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Others -QA2-

Q2. Why do vertical lines or stains appear on scanned images?

A2. The glass or white sheet, both of which are located in the scanning component of your ScanSnap, might be dirty. Clean them in the same manner as described in the Operator's Guide.

[How to clean the scanner]
Open the cover and wipe the glass and the white sheet with a clean cloth that does not contain fiber dust (such as a wiping cloth for spectacles).

  • Since dirt on the glass and / or the white sheet is difficult to remove, use cleaner F1 (isopropyl alcohol), which can be purchased at either the dealer from which you bought your ScanSnap, or from a Fujitsu subsidiary.
  • Note that the areas around the lamps are very hot after scanning, so wait until the lamps have cooled before cleaning this section of your ScanSnap.

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