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  7. Microsoft® Office SharePoint® Server Linkage Related Errors (ScanSnap S300/S510/S1500) -QA1-

Microsoft® Office SharePoint® Server Linkage Related Errors (ScanSnap S300/S510/S1500) -QA1-

Q1. Why does a "Scan to Microsoft SharePoint" related error message appear when I turn on, or log into, my Windows® operating system running computer?

[One of the following error messages appears]
Windows® XPWindows Vista™

A1. One of the above messages appears when using a ScanSnap S300, S510 or S1500 linked computer that has had "Scan to Microsoft SharePoint" installed into it. These messages only appear in cases when a Windows® operating system in the ScanSnap linked computer has been updated by using either Windows Update's "Microsoft .NET Framework 3.5 Service pack 1" or ".NET Framework 3.5 Family Update" after January 27, 2009.

This message is caused by a "Scan to Microsoft SharePoint" malfunction, when the computer that it is installed into has been updated by either "Microsoft .NET Framework 3.5 Service pack 1" or ".NET Framework 3.5 Family Update".
  1. The following operating systems are affected by this malfunction:
    • Windows® XP Home / Professional (32bit)
    • Windows Vista™ (32bit/64bit)
  2. Countermeasure:
    The updated module that will correct the linkage related malfunction that is stated above is now available. Please refer to the following website and download this updated module.

    http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/
    moss-ssup.html