ScanSnap fi-5110EOX FAQ

Before you buy

1. What are the differences between the old (fi-4110EOX2) and the new (fi-5110EOX) ScanSnap?
2. Where can I purchase "ScanSnap"?
3. Can I use "ScanSnap" with software other than what which it comes bundled with?
4. Do you make any scanners which support TWAIN?
5. Is ScanSnap sold at a discount if it is not bundled with application software (such as Acrobat)?
6. What document sizes can ScanSnap fi-5110EOX be set to scan?
7. Can "ScanSnap" scan newspaper or magazine articles?
8. Can "ScanSnap" scan photographs?
9. Can "ScanSnap" read characters on paper documents, other than business cards, using its CardMinder™ software?
10. Can I search text data in PDF images created by "ScanSnap"?
11. Where can I purchase consumables?
12. Are there any plans for "ScanSnap" to support Mac operating systems?

When setting up your scanner

1. Should I take any precautions prior to connecting "ScanSnap" to a USB port?
2. "ScanSnap" is not listed as a TWAIN source in the application software I use. Why?
3. Why does a "restriction message" appear on my monitor that prevents me from using my ScanSnap?
4. How are files created when scanning documents in batches?
5. Is there anything I should be aware of when using the "automatic image de skew" and/ or "Allow automatic image rotation" features?
6. Why does the ScanSnap Manager icon not appear in the task tray?

Once you have started

1. What kind of compression rate can I achieve with "ScanSnap"?
2. What scanning resolution can I choose from?
3. Which document sizes can be detected automatically?
4. How large is a saved image file?
5. How does "ScanSnap" attach names to file? Can this process be customized?
6. Can I darken the colors of scanned images?
7. Why are both sides of some scanned images cut off when "Automatic detection" has been activated?
8. Does ScanSnap include any application software that is good at handling scanned images?

Others

1. When I turn my PC on, why does the following message appear on my monitor, "The session switching notice cannot be received"?
2. Why do vertical lines or stains appear on scanned images?
3. Why aren't PDF files on websites displayed while the "PDF Thumbnail View" function is activated?
4. How can I reduce miss feed (double feed) problems?

CardMinder™

1. When I create data using CardMinder™ and import that information into Microsoft Excel, numeric data (such as telephone numbers) appearing in the spreadsheet differs from the numbers printed on the original document.