Scanner Maintenance Service

Scanner Maintenance Service Guide

To ensure safe long-lasting use after purchase, PFU follows up customers with a fully rounded support system.
The content of service and maintenance varies according to location, therefore contact your nearest sales office.

See the "Contact" page.

The following services are provided in Japan.

Contracted Services

• Periodic Maintenance Service
  Preventative maintenance is performed once a year. If trouble occurs, a serviceperson visits the customer to fix it.
• Fixed Price Maintenance Service
  If trouble occurs, a serviceperson visits the customer to fix it.

Spot Services

• If trouble occurs with a product, the user contacts a service location and a field support engineer is dispatched to fix it.

[Contact] Imaging Service & Support Center