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ScanSnap S500

ScanSnap Manager Update (S500)

ScanSnap Manager Update Pack (V4.2L31)
Please be sure to read "End-User License Agreement" prior to downloading this software.

   [Download]   ScanSnap Manager Update Pack (V4.2L31)
   Download Data ss300v42l31wwup.exe (126MB)

This update pack includes the modifications made by the following updates:

This update pack does not apply to ScanSnap Manager V4.1 or earlier versions.
To obtain ScanSnap Manager V4.2, complete and send the application from the Download Request Form for ScanSnap Setup Programs page.


This update pack will resolve the following malfunction:

  1. Linkage with Microsoft® Outlook® 2010 (64bit) is disabled when using “Scan to E-mail” or “Scan to Folder” function.

Note: This malfunction does not occur with ScanSnap Manager V4.1 or earlier versions.

Operating Procedures

Be sure you log into Windows® as a user with administrator privileges.
Note: If you perform the update online, the following procedure will not be necessary. Follow the instructions on the online update screen.

  1. Download ScanSnap Manager Update Pack (ss300v42l31wwup.exe) onto your hard drive.
  2. Quit any other applications that are running on your computer. Stop any scanning operations if you are using the scanner.
  3. Execute "ss300v42l31wwup.exe" that you downloaded in step 1.
  4. How to check the ScanSnap Manager version after the update (Perform in sequence):
    • Right click the "S" mark in the task tray, select [Help] → [About ScanSnap Manager] to display ScanSnap Manager version information.
    • In the "About ScanSnap Manager" window, confirm that the version of ScanSnap Manager is "Version 4.2L31".

Now that you have completed the update, please refer to the README file prior to use.