|Name of Solution||Worker Efficiency|
|What it does||HMD Augmented Reality solution|
|How is it used||To deliver improved worker efficiency and help bridge the engineering skills gap though the use of Head Mounted Display AR Process Flows/Head Mounted Display AR overlays/Head Mounted Display Remote support.|
|What is the benefit||Improved worker efficiency and centralized support functions, bridging the engineering skills gap.|
|Who is the customer||Horizontal Offering|
When considering worker efficiency for field working specifically there are 2 major issues, firstly related to first time fix rates where 1 in 3 is the average fix rate performance and secondly the significant predicted shortage in field engineers over the next 10 years.
To improve first time fix rates the solution can be used to ensure engineers have either a clearly defined Augmented Reality(AR) Process Flow to follow supporting the more efficient repair and maintenance of equipment. This can also be enhanced by an AR Overlay by enhancing a view of a piece of equipment and supplying the engineer with online stored material such as maintenance records & installation manuals. Both AR Process Flow and AR Overlays additionally allow centrally held information to be updated and stored in real time.
Key for Remote Support is around bridging the engineering skills gap allowing experienced/specialist engineers to support multiple new engineers in the field accelerating the transfer of knowledge and experience. The Remote Support (Over the Shoulder/See what I can See) can then be utilized for less skilled/experienced engineers plus education/support and remote site evaluations.
The FUJITSU Head Mounted Display (HMD) acts as a communication tool between operators and their supervisor delivering support and sharing remote imagery in real time.
The HMD is the perfect partner for augmented reality environments delivering hands free ease of use to enhance remote support, maintenance and training through the robust industry focused design. It consists of an adjustable non see-through display positioned in front of either eye, wearable keyboard, integrated camera and voice control/command. In addition, the device contains a variety of sensors to detect the behavior.
Even when working at precarious heights where both hands are needed, workers can make voice commands and continue using hands for operation. The headset can be attached to a safety helmet. Readability is assured even at outdoor worksites in sunny weather. With a non-transparent extension positioned in front of one eye, workers can easily check necessary data.
Augmented Reality (AR) can be broken down in 2 defined areas AR Process Flow and AR Overlays. AR Process Flow used to deliver a step by step supported repair process which is a more efficient way to repair and maintain equipment. AR Overlay’s can also be used to enhance the view of equipment with online stored material such as maintenance records & installation manuals. Both AR Process Flow and AR Overlays additionally allow centrally held information to be updated and stored in real time.
Remote Support can be used to bridge the engineering skills gap allowing an experienced engineer to support multiple new engineers in the field accelerating the transfer of knowledge and experience. To compensate for the engineering shortfall over the coming years, organizations can remove experienced engineers earlier from the field with the use of Remote Support. The remote support (Over the Shoulder/See what I can See) can then be utilized for less skilled/experienced engineers plus education/support and remote site evaluations.
The sturdy device survives drops from a height of <1.5 meters. Water- and dust-resistant, it functions reliably in poor weather and at sites exposed to dust or water.
*IP5X/IP7X (water-resistant), IP5X (dust-resistant)
The built-in sensor captures up and down movements and the iimage is accurately displayed whether worn under the left or right eye. The light sensor detects surrounding light and automatically adjusts display brightness for optimal visibility.
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