Content Integrator

Untangling enterprise information access
Knowledge workers today need to access numerous unstructured content repositories and structured data sources to complete their daily tasks and consequently spend hours each week locating the right information. As the information architectures grow in complexity, business users are struggling to keep track of what content is available in each repository and what is the ultimate source of truth when similar information appears in multiple repositories. Knowledge workers are simultaneously suffering from information overload and information depletion. All the information they need exists, but it is buried in a multitude of databases, document management systems, web sites, ERP systems and scattered network drives. Employees don’t have an effective mechanism to retrieve the most relevant information, fast. What happens when your knowledge workers don’t know which repository they should login to in order to find the answer to an urgent customer problem? How will you retain customers in the increasingly competitive environment?

Conducting a simple search that reaches across both structured and unstructured data sources eliminates the time people use to toggle between individual applications to search the information sources one by one. Finding the answer your customer was looking for in a manner of seconds instead of getting back to them the next day will boost your revenue and customer loyalty. Content integration technology enables enterprises to build information management solutions that enable knowledge workers to navigate to information as if it was all stored in a single repository.

Virtual content integration
Enabling search across multiple repositories is key to faster decision making and improved knowledge worker productivity. Initially, moving all information sources into a single repository may sound like an attractive solution. However, considering the number of repositories enterprises have today, migration into a single repository would be a costly and resource intensive project. Virtual content integration on the other hand solves the problem at only a fraction of the time and cost. Content integration technology enables creation of a virtual repository that integrates both structured and unstructured content. All content remains in the original repositories and the virtual repository provides content access to users from a central navigation point. Content integration eliminates the need for costly point to point integration and keeps track of where each content item is stored and how the content can be accessed.

The Knowledge Chain Reaction
Interstage Contentbiz extracts metadata from heterogeneous content sources and enables creation of intelligent knowledge networks. In addition to displaying a specific content item, the system provides semantic links to related content. These powerful semantic relationships introduce knowledge workers to information that is relevant to them. Users can follow the knowledge chain, discovering information they did not even know existed within the enterprise. Semantic relationships promote learning and knowledge discovery and reduce the costly problem of reinvented wheels. When knowledge workers can find what they need, they are less likely to recreate information that already exists.

To Find Out More About Interstage Contentbiz

To learn more about Interstage Contentbiz, and the ways it can benefit your business, download the Interstage Contentbiz datasheet [82 KB] and whitepaper [195 KB].