Webinar : Adapting to Regulatory Changes at EPCOR

This is an interactive discussion with the EPCOR team as they reflect on lessons learned, best practices developed, and how they've measured success in the four years since they implemented Fujitsu's Interstage BPM solution to aid compliance.

The discussion focuses on the challenges that EPCOR faced prior to choosing a BPM solution and the benefits that they see from having implemented it. EPCOR is one of Canada's top electricity providers, with over 300,000 accounts in both the commercial and residential sectors and a provider of power to 38 electricity retailers. The EPCOR team talks about how they used a BPM solution to address regulatory changes and the associated reporting and accountability requirements.

Some of the key topics covered:

• The business case for a BPM solution
• Criteria for selecting a BPM offering
• Lessons learnt & best practices developed
• Measuring success with BPM
• Expanding on initial successes with BPM

Epcor Speakers:
David Opalinsky, Manager, IT Strategy and Planning, EPCOR Utilities
Reza Khalili, Manager of Power/Water/Generation Application Services, EPCOR Utilities

Time: 54 minutes