Evolving Movie Theater services for Internet-based ticket reservations
DAIKO DENSHI TSUSHIN, LTD.
- SPARC Enterprise Case Study -
High performance, highly reliable Internet-based ticket reservation systems for Multiplex Cinemas services built on SPARC Enterprise, offer stable services even during load surges.
PDF Download for printing (246KB) / March 17th, 2008
| System outline | |
|---|---|
| Industry: | Systems Integrator |
| Hardware: | SPARC Enterprise T2000, T1000 |
| OS: | Solaris™ 10 |
| Software: | Oracle Database 10g R2 |
“In sustaining our high quality customer service, high performance and reliability are essential server requirements. SPARC Enterprise servers chosen for our service platform have been operating without trouble.”
In the Multiplex Cinema industry, there are many competitive service providers offering superior amenities and enhancing their services and facilities. As a major system integrator in Japan, DAIKO DENSHI TSUSHIN, LTD. provides Multiplex Cinemas systems including Internet based ticket reservation systems through its Application Service Provider(ASP) services. To assure high service quality to theater owners and audiences, SPARC Enterprise T2000 and T1000 UNIX servers combined with Solaris, were chosen as server platforms.
| SPARC Enterprise resolved customers concerns | |||
|---|---|---|---|
| 1 | To sustain high-quality services, systems need sufficient performance and reliability. |  |
Due to the high reliability and performance of the servers, no problems have occurred since system commencement, and large numbers of transactions are processed efficiently. |
| 2 | Systems must expand swiftly in line with business growth. | |
No server upgrade or replacement is necessary for system expansion. System expansion is simply a matter of adding additional servers when required, assuring business growth and service continuity. |
| 3 | For customer service offered via the Internet, a high security OS is mandatory. | |
Solaris OS was chosen due to its high security functions. Plus, DAIKO DENSHI TSUSHIN can efficiently use its own rich Solaris know-how . This combination of high security Solaris OS and high expertise of DAIKO DENSHI TSUSHIN enabled very stable system operation. |
Background
Internet based ticket reservation systems offered as ASP service
Mr.Minoru Moriyama, Manager, Distribution Sale Dept. II, Distribution Sales Division, DAIKO DENSHI TSUSHIN, LTD.
Since its establishment in 1953, DAIKO DENSHI TSUSHIN has been creating systems for a wide variety of industries including aerospace technologies and more recently, mobile phone services. With the advent of the Multiplex Cinema industry, they have also been creating systems for service offerings and total business support of this industry.
Many companies have entered this industry and are competing with enhanced services and facilities. DAIKO DENSHI TSUSHIN’s system integration experienced in the industry, found significant demand for Web services, and decided to offer ticket reservation systems on the Internet through ASP services.
Mr.Minoru Moriyama, Manager of the Distribution Sales Division, talks about the background to the ASP service offering. “For smaller Multiplex Cinema businesses to differentiate their services in a tough competitive climate, simplicity of systems operation was essential to more efficient business enhancement. We therefore decided to offer ASP services in ticket reservation systems on the Internet.” In Fall 2007, the system commenced as the first ASP based ticket reservation system on the Internet in Japan. Various Multiplex Cinemas are now offering their own services through the ASP services provided by DAIKO DENSHI TSUSHIN.
Key points of platform choice
Solaris was the most frequently used UNIX OS and SPARC Enterprise was the innovative server
Mr.Akinori Dobashi, Vice Director, Technical Support Dept., Field Support Division, DAIKO DENSHI TSUSHIN, LTD.
For ASP service platforms, systems are required to have high performance and high reliability. SPARC Enterprise T2000 and T1000 were selected for this platform due to its verified performance and high security. With a parallel processing mechanism using max. 8 cores in each UltraSPARC T1 processor, SPARC Enterprise T1000 and T2000 can achieve overwhelming throughput, and swiftly handle large numbers of client requests. Business continuity is also assured due to the rich RAS functionalities including elaborate data protection mechanisms in processors and memory module. With its high security functions and DAIKO DENSHI TSUSHIN’s rich expertise, Solaris OS was another natural choice.
Mr.Akinori Dobashi Vice Director of the Field Support Division talks about the reasons for the choice of SPARC Enterprise.
“At first we had concerns as SPARC Enterprise T1000 and T2000 were completely new to us. But such concerns were swept away through our testing. As a result we judged SPARC Enterprise could satisfy our requirements as our solution platform, with its high reliability and performance. “
System Overview
Multiplex Cinema service, offered 365 days a year, is supported by platforms of high performance, reliability and security
With the Multiplex Cinema system, audiences can reserve movie tickets on a Web page, and retrieve their tickets just using dedicated devices placed in theaters.
For smooth operation of such services, high reliability and performance is inevitable. For application and database servers, SPARC Enterprise T2000 was chosen, due to its high reliability. For Web servers, SPARC Enterprise T1000 was chosen due to its high throughput.
Mr.Dobashi has acknowledged SPARC Enterprise’s high performance. “Through our testing, we have confirmed SPARC Enterprise can handle a large number of requests from clients. This is the crucial point for our choosing the Web service platform.”
Since the system commencement, SPARC Enterprise continues to operate without trouble, offering stable operation even during load surges, and high reliability, 365 days a year.
Through power consumption savings and small server hardware footprints, plus high throughput from the innovative single processor servers, these systems provide customers with system investment efficiency. Use of the single processor server architecture also enables the use of lower cost Oracle database product for up to max. two processor chip servers. (Known as Oracle Database Standard Edition One, it can be applied to both SPARC Enterprise T2000 and T1000.)
Further developments
By listening to their customers, services for Multiplex Cinemas continue to be enriched
Ms.Eriko Kita, Manager, System Dept. II, Distribution Solution Division, DAIKO DENSHI TSUSHIN, LTD.
Making use of their rich business experience, DAIKO DENSHI TSUSHIN is going to enhance the services for Multiplex Cinemas.
Ms.Eriko Kita, Manager of the Distribution Solution Division talks about further enhancements.
“We are considering offering services that enable our Multiplex Cinema customers to offer enhanced services for their members including discounting, information provision, and mobile services. Adding to such service enhancement, we also intend to apply this system to solutions for other industries including hotels and golf facilities, using business similarities with Multiplex Cinemas in charging for reserved periods of time.”
At the heart of such business platforms, SPARC Enterprise enables efficient system investment due to its swift system expansion capability in line with business growth.
This customer is looking at SPARC Enterprise T5120 and T5220, as candidates of further server platform expansion.
DAIKO DENSHI TSUSHIN, LTD. Company Profile
| Head office | 2-1 Ageba-cho，Shinjuku-ku，TOKYO, 162-8565 JAPAN |
|---|---|
| Capital | 3,654,250,000 Yen |
| Number of Employees | 1,040 (consolidated) / 874 (non-consolidated) |
| President | Masamichi Takahashi |
| Established | December 1，1953 |
| Annual Sales (FY2005) | 42,306.150,000 Yen (consolidated) / 41,945,560,000 Yen(non-consolidated) |
| Business Details | System Consultancy, Sales and maintenances of a range of computers, Development and maintenances of software, Sales and maintenances of network equipment including digital PBX, Sales of computer-related products, Construction of office facilities |
| URL | http://www.daikodenshi.jp/english/index.html |
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