Fujitsu Limited

Update Regarding Sony Battery Pack Replacement Program

October 28, 2006 — On October 17, 2006, we updated an earlier notice to Fujitsu customers regarding the Sony battery pack replacement program, providing information on how to verify which Fujitsu notebook PC models were eligible for the voluntary replacement program. In the meantime, on October 24, 2006, we received a report from a customer in Japan that a Fujitsu notebook PC with a battery pack subject to the replacement program had an incident in which the battery pack overheated and sparked. After investigating this incident together with Sony, it has been concluded that the incident resulted from the Sony-made battery pack, and we are now pursuing further detailed investigations.

Although this was the first and only report that we have received of an overheating incident involving a Sony battery pack subject to the replacement program in a Fujitsu PC, and although we believe it to be an extremely rare case, we would like to call to the attention of our customers the following precautions for their safety.

Instructions for Safe Use

If an affected battery pack* is installed in your computer, please refer to the precautions listed in the user's manual and in particular take the following precautions until your battery pack is replaced with new one:

• Unless absolutely necessary, use your computer with the battery pack removed.
  
  • Shut down your computer, disconnect the AC adapter and then remove the battery pack. Connect the AC adapter again to use your computer.
• If you must use your computer with the battery pack installed, please pay attention to the following:
  
  • Do not use simultaneously with the AC adapter; disconnect the AC adapter if using battery power.
  
  • Use your computer under normal ambient temperatures.
  
  • When using your computer, do not place it on heat-retaining materials, such as a towel, carpet, or sofa. Never use your computer on electrically heated surfaces.
• When recharging your battery, never leave your computer unattended.

*Please refer to the following link to determine whether you have an affected battery pack and how to remove it:How to identify Battery Pack's P/N and Lot Number.

Please be advised that due to the large number of Sony-made battery packs being replaced by various PC vendors, replacement battery packs may not be immediately available in every region. Please refer to regional customer contacts below for further information.

Related links

•For worldwide customers (English)
http://www.fujitsu.com/global/news/pr/n20061017-01.html
• For corporate customers in Japan (Japanese)
http://www.fmworld.net/biz/common/info/20061020/
• For retail customers in Japan (Japanese)
http://azby.fmworld.net/support/info/20061020/

Reference Information

• Sony Corporation Announcement
Sony to Initiate Global Replacement Program for Notebook Computer Battery Packs
http://www.sony.net/SonyInfo/News/Press/200609/06-090E/index.html
Sony Reports on Voluntary Global Replacement Program for Notebook Computer Battery Packs
http://www.sony.net/SonyInfo/News/Press/200610/06-100E/index.html

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Customer Contacts

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The above information is true and accurate at the time of publication.