Timeline 2030

Digital is creating disruption at all levels, from process improvements to business model transformation. This is fine for today, but what does that mean for leaders in 15 or even 20 years’ time? As the leader of a company that digitally transforms businesses all over the world, it’s an imperative of mine to understand what we need to do now in order to ensure that the equilibrium between technology and people remains in balance.

Timeline 2030 presents visions of the potential future by 2030, underlining the long-term impact of the decisions that we make today and urging timely and coordinated action across global governments, business, education and society as a whole to ensure that we can prosper from the shift to the digital paradigm.

Take a look at our key findings and action points below. You can also download the full report to learn more about our research and what people said about the potential future in 2030.

Duncan Tait
Duncan Tait
SEVP and Head of EMEIA & America


Key findings

84% are in favor of a co-ordinated approach
84% of businesses are in favor of a co-ordinated approach led by intergrovernmental bodies and governments

The world online, automation and ageing population are key trends
Trends believed to have biggest impact on businesses by 2030: the world online (70% of the world will have internet access), automation (including robotics and Artificial Intelligence) and the ageing population

76% feel governments are not doing enough
76% of global business leaders do not feel that governments are doing enough to plan effectively for the impact of technology driven change

Take action now

It is up to businesses, as much as governments and the public sector, to ensure that we can create a prosperous, balanced future for people around the world. By acting responsibly, and putting people ahead of any other agenda, together, we can find the path to prosperity. There are five key interventions that require action now:

  • Automation
    If we are to reap the societal and economic benefits automation presents, we must address the speed of uptake, global investment, skills investment, and mindset. By taking a responsible approach to adopting automation, we can prevent widespread unemployment and create a complementary equilibrium between the analytical power of AI and the creativity of people.
  • Healthcare and ageing population
    We must build and adopt predictive and preventative healthcare solutions, using data analytics, process automation and connectivity. This will include predictive models to help people to behave preventatively, using IoT to deliver a connected and personalised healthcare experience and enhancing treatments through robotics.
  • Learning. Skills. Education.
    Digital skills must be embedded in all learning stages; we must foster creative skills to create innovative solutions and we must enhance soft skills for better collaboration. Perpetual learning will also be crucial to allow employees to keep up with the need for new skills created by digital disruption.
  • Sustainability
    If we want our world to provide a fruitful home for the next generation, then we must act responsibly to promote sustainability, supported by tools including data analytics and AI. We must co-create the solutions that will help mitigate the damage that natural disasters cause and address the issue of food sustainability.
  • Urbanization
    As cities become bigger and more populated, technology, infrastructure and intelligent services can help to preserve and improve quality of life in cities and create efficiencies in the public sector. It’s also crucial to make non-urban areas more liveable and connected, offering people realistic alternatives to megacity life.

Download the report

To find out more about the trends that will shape our future and to see where regressive and prosperous paths might lead us, download the report in full.d

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