Case Studies
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Outsourcing Solutions

• Fujitsu Services Plus - Helping Arnott’s to transform its business
  

  Arnott's began its relationship with Fujitsu in 2002 as part of its drive to cut IT costs through outsourcing. The success of that arrangement meant Arnott’s soon deepened its partnership with Fujitsu to help fulfil other technology goals, including rolling out a new SAP enterprise resource planning system and customer relationship management and business-to-business platforms.

  Industry: Food & Beverage; Solution Area: Outsourcing Solutions; Client Name: Arnott's; Region: Australasia;

• Fujitsu vs Mission Critical System Failure
  

  Australian courts are under relentless pressure to achieve predictable court schedules and reliable operations in the face of escalating case numbers.

  Industry: Government; Solution Area: Outsourcing Solutions; Client Name: Fujitsu vs Mission Critical System Failure; Region: Australia;

• Alte Leipziger Unternehmensverbund
  

  Fujitsu Services is currently implementing an extremely challenging project for Alte Leipziger. So-called agents who work on site of the customer and who have performed a special training for this task are to install a proactive User Help Desk (UHD).

  Solution Area: Outsourcing Solutions; Region: United Kingdom;

• BMI British Midland
  

  For BMI, delivery of continuous service improvement is underpinned by Fujitsu's approach to asset management and strategic planning. Fujitsu is bringing a commercial approach to managing IT and this involves much more use of metrics. They have introduced cost transparency and formal processes where none existed before

  Industry: Retail/Wholesale; Solution Area: Outsourcing Solutions; Client Name: BMI British Midland; Region: United Kingdom;

• Fujitsu vs Disparate Information Systems
  

  Ready access to accurate and up-to-date information is a ‘must have’ for the sustainable planning and management of diverse communities, industries and natural resources.

  Industry: Government; Solution Area: Outsourcing Solutions; Client Name: Primary Industries and Resources South Australia ; Region: Australia;

• Metso: IT infrastructure management services
  

  Metso chose Fujitsu IT Management Services to support the drive to standardise operations across the company in Finland. Fujitsu have provided a range of outsourced IT infrastructure services, including its Desktop Managed Service.

  Solution Area: Outsourcing Solutions; Region: United Kingdom;

• Ministry of Education and Research, Estonia
  

  In 2004, following an extensive public procurement, the contract to develop and implement SAIS for the Estonian Ministry of Education and Research was won by Fujitsu (previously known as AS Mandator Estonia).

  Solution Area: Outsourcing Solutions; Region: United Kingdom;

• Ministry of Public Administration, Spain
  

  With over 30 years experience of supporting the needs of customers, Fujitsu has a proven track record in providing innovative systems and management services that increase revenue, reduce costs, improve productivity and customer services and deliver a compelling return on investment.

  Industry: Government; Solution Area: Outsourcing Solutions; Region: United Kingdom;

• Newcastle City Council - a new ‘best of breed’ IT infrastructure
  

  Following a competitive tender, Newcastle City Council awarded Fujitsu a three year contract to deliver a business transformation and modernisation programme, migrating its mainframe systems onto a new ‘best of breed’ infrastructure with the latest enabling technology.

  Industry: Government; Solution Area: Outsourcing Solutions; Region: United Kingdom;

• Stockton Riverside College: outsourcing IT infrastructure and support
  

  Stockton Riverside College placed a with Fujitsu in June 2000. Fujitsu took responsibility for the college's IT estate, installing new desktops and servers; establishing a network; setting up Internet access; implementing new software and providing support services.

  Industry: Education; Solution Area: Outsourcing Solutions; Region: United Kingdom;

• The Moray Council: Scottish Schools Digital Network
  

  With over 30 years experience of supporting the needs of government departments and local authorities, Fujitsu has a proven track record in providing complex systems integration services and mobile solutions that reduce costs, improve productivity and customer services and deliver a compelling return on investment.

  Industry: Government; Solution Area: Outsourcing Solutions; Region: United Kingdom;