Case Studies
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Consulting

• Automated Process Discovery identifies process optimization opportunities in Fujitsu's help desk operations
  

  Industry: Diversified Services; Solution Area: Business Process Management; Client Name: Fujitsu's help desk; Region: Europe;

• Automated Process Discovery improves business processes at a leading photonic solutions company
  

  Industry: Diversified Services; Solution Area: Business Process Management; Client Name: Electro Scientific Industries, Inc.; Region: North America;

• Cheltenham and Gloucester
  

  Cheltenham and Gloucester has been using document imaging technology since the 1980s to capture, store and retrieve the large volume of documents used to support its mortgage business. After an extensive supplier evaluation, C&G chose Fujitsu to design and implement the new document imaging system

  Industry: Financial Services; Solution Area: Content Management; Client Name: Cheltenham and Gloucester; Region: United Kingdom;

• Customer Intelligence at ING
  

  In order to build a (better) Customer Intelligence, ING was looking for specialised competencies to support its overall process of Customer data collection, analysis and pertinent findings according to the Bank’s overall marketing objectives and to help them to set-up the adequate underlying tools and techniques. Fujitsu Services was appointed to support the Bank in the design, development and implementation of specialized data marts, while ensuring progressive knowledge transfer to the Bank CI team.

  Industry: Financial Services; Solution Area: Business Intelligence; Data Warehousing; Region: Belgium;

• Fujitsu completes management review of policing agency’s IT organization
  

  Industry: Government; Solution Area: Business Process Management; Region: United States;

• Fujitsu delivers cost-efficient portal solution for Cargill
  

  Fujitsu collaborated with Cargill to implement a best-of-breed portal solution for Cargill’s grain-trading customers. The portal used a robust and scalable Microsoft .NET-based architecture that would be able to support up to 20,000 users, while delivering additional customer-support functionality.

  Industry: Diversified Services; Solution Area: Microsoft Solutions; Client Name: Cargill; Region: United States;

• Fujitsu helps a leading global manufacturer centralize access and control of their SAP landscape
  

  Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States;

• Fujitsu helps the City of Edmonton adopt a new decision making tool
  

  Interested in understanding how to achieve the maximum value from its technology-related strategic initiatives, the City of Edmonton partnered with Fujitsu to implement EVM into all of its governance processes.

  Industry: Government; Solution Area: Business Process Management; Client Name: City of Edmonton ; Region: Canada;

• Fujitsu mobile solution provides major propane supplier with increased control over its field operations
  

  Industry: Energy & Utilities; Solution Area: Microsoft Solutions; Region: United States;

• Fujitsu transforms SAP rollout failures into success for global supply chain management provider
  

  Industry: Manufacturing; Solution Area: Business Applications; Region: United States;

• Quebec's Health Insurance Board Implements Web Services to Facilitate Information Exchanges
  

  Quebec's health insurance board (RAMQ), which is instrumental in the province's healthcare sector, partnered with Fujitsu Consulting to implement web services solution to bolster information exchange with various governmental agencies and healthcare facilities.

  Industry: Healthcare; Insurance; Solution Area: Legacy Migration; Region: Canada; United States;

• State of Washington Department of Licensing selects NETCOBOL for .NET
  

  Department of Licensing decided that the time had come to make the move from the Unisys mainframe to commodity hardware in the form of Windows-supporting computers. Fujitsu Consulting's winning proposal met the RFP criteria in a way that minimized the migration risk while helping staff build contemporary skills.

  Industry: Government; Solution Area: Legacy Migration; Client Name: The State of Washington Department of Licensing; Region: United States; Canada;

• The Petroleum Registry of Alberta
  

  The Petroleum Registry of Alberta transforms an archaic, paper-based system to a state-of-the-art online portal, integrating more than 1,200 companies and both government departments. This implementation of Microsoft BizTalk, designed, executed and managed by Fujitsu Consulting, increases efficiencies and drives revenue for government and corporations in a multi-billion dollar industry.

  Industry: Energy & Utilities; Solution Area: Legacy Migration; Client Name: Petroleum Registry of Alberta; Region: Canada;

• Commercial On-line Registration Network (ACORN) positions Anguilla as a premier offshore jurisdiction
  

  In 1995, based on a feasibility study recommendation, the British Government initiated a project to create an on-line 24x7 company incorporation service as the feature that would set Anguilla apart from the other jurisdictions.

  Industry: Government; Solution Area: Systems & Network Management; Client Name: Government of Anguilla; Region: Caribbean;

• AFIS solution enables Trinidad & Tobago police to better keep citizens safe
  

  Fujitsu created a database of fingerprints that would allow the police service to solve, prevent and diminish criminal activity in Trinidad and Tobago. This mandate was developed with the background of the police force being at the time, technologically behind the curve, with fewer than 5 PCs in service and no institutional IT infrastructure in place.

  Industry: Government; Solution Area: Systems & Network Management; Client Name: Trinidad & Tobago Police Service; Region: Caribbean;

• Trinidad & Tobago migrates its population registry to an on-line system combining speed, accuracy and easy access
  

  Transferring the paper-based records of the Trinidad & Tobago population registry into digital format was determined as essential given the population size, state of the records, frequency of access, and need for the information for future demographics and other modeling.

  Industry: Government; Solution Area: Systems & Network Management; Client Name: Trinidad & Tobago Ministry of Legal Affairs; Region: Caribbean;

• Trinidad & Tobago provides high quality service with new on-line incorporation service
  

  The Government of Trinidad & Tobago undertook a feasibility study regarding the government's opportunities to enhance its presence and service to its corporate stakeholders in the registration of companies.

  Industry: Government; Solution Area: Systems & Network Management; XML/Web Services; Client Name: Government of Trinidad & Tobago; Region: Caribbean;

• World Bank commends Fujitsu for its work on school management project in Guyana
  

  Under the aegis of the secondary school Reform Project in Guyana (funded by the World Bank) the government of Guyana went to tender for a complete solution that would move the management of schools into the modern era through the use of technology and new processes.

  Industry: Education; Solution Area: Systems & Network Management; Client Name: Guyana Ministry of Education; Region: Caribbean;