Case Studies
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Established in 1968, 3D Industries, Inc. manufactures a range of quality household appliances and wiring devices. The company's quality policy is to consistently provide products and services that meet or exceed the needs and expectations of the customers at a cost that represents value. The company has undergone ISO 9002 quality certification as part of its commitment to produce high quality products.

Industry: Manufacturing; Solution Area: Systems & Network Management; Client Name: 3D Industries, Inc.; Region: Philippines;

They say, "Good things come in small packages." That certainly turned out to be true when American General Life and Accident Insurance Company (AGLA) set out to automate operations... The existing system was slow, redundant, and seriously prone to error. "What we were looking for," says senior vice president of Information Technology Ed McClure, "was a mobile, electronic office."

Industry: Insurance; Solution Area: Wireless Solutions; Client Name: American General Life and Accident Insurance Company ; Region: United States;

With greater reliability and support, Fujitsu's PRIMEPOWER servers and multi-vendor maintenance services helped America West achieve a 75% reduction in flight delays.

Industry: Transportation & Travel; Solution Area: Systems & Network Management; Region: United States; Canada;

Chicago's Largest Independent Food Distributor Standardizes on Fujitsu PRIMEQUEST® and PRIMERGY® Servers and ETERNUS® Storage for Mainframe Reliability and Redundancy

Industry: Food & Beverage; Retail/Wholesale; Solution Area: Database Management; Client Name: Anthony Marano Company; Region: United States;

Blue Cross and Blue Shield of Minnesota, the state's oldest health plan covering more than two million people, decided to expand into the Solaris world, placing is confidence in a Fujitsu PRIMEPOWER 1000 enterprise server to provide the performance, availability and flexibility to do the job.

Industry: Insurance; Solution Area: Systems & Network Management; Client Name: Blue Cross and Blue Shield of Minnesota; Region: United States;

Cellular South is one of the nation's largest privately held wireless companies. "As with any business, downtime is very costly, but with PRIMEPOWER servers, Cellular South is assured of the performance, reliability and availability we need to keep the data center up and running," says Tad Hamilton, Director of IT at Cellular South.

Industry: Telecommunications; Solution Area: Systems & Network Management; Client Name: Cellular South; Region: United States;

Cellular South is one of the nation's largest privately held wireless companies. "As with any business, downtime is very costly, but with PRIMEPOWER servers, Cellular South is assured of the performance, reliability and availability we need to keep the data center up and running," says Tad Hamilton, Director of IT at Cellular South.

Industry: Telecommunications; Solution Area: Systems & Network Management; Region: United States; Canada;

With a more efficient SAN operating behind the scenes, Ceryx gains a more streamlined and cost-effective storage infrastructure for managing all of its clients and services – including its dedicated managed Exchange solution for the enterprise and hosted Exchange solution for smaller and mid-size clients.

Industry: Diversified Services; Solution Area: Storage Management; Region: United States; Canada;

By migrating to the Fujitsu platform, Anthony Marano has gone from 95 percent system availability to 99.999 percent availability. The system mirror and partitioning capabilities of the PRIMEQUEST 540 server have delivered unprecedented reliability and redundancy, reducing costly downtime.

Industry: Diversified Services; Solution Area: Systems & Network Management; Region: United States; Canada;

"Seeing is believing"
It is one thing to promote a smooth approach to systems downsizing but quite another to convince a customer it will work. Especially one used to risk management like a credit company. But that is what Computer Business Company Limited, a major supplier of credit solutions, did with help from Fujitsu's Platform Solution Center.
Successful validation testing under actual environmental conditions, using the proposed PRIMERGY and ETERNUS equipment and specific tools, successfully convinced the clients that system downsizing was indeed possible and practical.

Industry: Financial Services; Diversified Services; Solution Area: Financial Solutions; Client Name: Computer Business Company Limited; Region: Japan;

PRIMERGY Linux based Wireless Mobile Terminal System revolutionizes ordering and inventory at 346 Daiei Group stores
New system enables ordering and inventory checks to be completed in-store, significantly improving the timeliness and accuracy of stock availability and increasing store business.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Daiei Incorporated; Region: Japan;

"As in all businesses, the costs of running a medical practice continue to escalate. Every physician has to look constantly for opportunities to reduce costs. If you can find a way to reduce costs while simultaneously improving patient care and providing patient outcomes data, you have an amazingly powerful combination of benefits." – Dr. Scott Boden, Professor of Orthopaedic Surgery and Director of the Emory Orthopaedics & Spine Center

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

While the roots of the company are over 100 years old, the technology infrastructure for their Claims Department is state-of-the-art thanks in part to the recent introduction of the Fujitsu LifeBook® T4000 Series Tablet PC and a mobile claims processing solution from Symbility Solutions.

Industry: Insurance; Solution Area: Wireless Solutions; Region: United States; Canada;

First American Real Estate Solutions has chosen Fujitsu PRIMEPOWER server solutions to drive a massive Oracle® database and improve its data center performance and reliability to support an aggressive corporate growth strategy. First American considers Fujitsu’s service and support one of the most impressive factors of the relationship

Industry: Financial Services; Solution Area: Systems & Network Management; Client Name: First American Real Estate; Region: United States;

"The key goal of incorporating the Fujitsu tablet PCs was to have easy access to legible information. Gone are the days of illegible handwriting, difficult-to-read orders, and misplaced patient charts." – Tanya Townsend, IT Director, Saint Clare’s Hospital

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

Using Stylistic Tablet PCs, Proxim radios and Mitchell’s software, appraisers create repair estimates while standing with customers and inspecting damaged vehicles.

Industry: Insurance; Solution Area: Wireless Solutions; Region: United States; Canada;

Established six years ago in April 1994, Honda Parts Manufacturing Corporation (HPMC) a wholly owned subsidiary of Honda Motor Company Ltd. in Japan, is keeping its eyes on technology to help the company move as fast its global markets.

Industry: Automotive; Solution Area: Systems & Network Management; Client Name: Honda Parts Manufacturing Corporation (HPMC); Region: Philippines;

The Commonwealth of Virginia selected the Fujitsu Stylistic ST4110 Tablet PC to allow field workers to access complex compliance and regulatory information and to collect data directly on site.

Industry: Government; Solution Area: Wireless Solutions; Region: United States; Canada;

"It’s very light and designed great; it is small, easy to use, and reliable. The quality is beautiful." – Dr. William Wang, Director, Saving Asia Children

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

"Our new mobile CRM solution and electronic catalog, powered by the Fujitsu LifeBook® Tablet PC, has transformed the way our sales reps work. We have received tremendously positive feedback from the sales force as a result. In our latest survey of sales tools, sales reps indicated that the electronic catalog and Fujitsu LifeBook Tablet PC were their most valued sales tools." – Tom Orsi, Vice President of Marketing Information, Thomson Learning

Industry: Education; Solution Area: Wireless Solutions; Region: United States; Canada;

"The bottom line comes down to providing our salesforce with the tools they need to do their job better and faster, "explained Jay Davis, president and co-chief executive officer NDC. "With Fujitsu pen tablet PCs and our Web-enabled CRM application, they have immediate access to the information they need to provide the very best service to our valued customers."

Industry: Retail/Wholesale; Solution Area: Wireless Solutions; Region: United States; Canada;

Instant access to nephropathic patients records.

Industry: Manufacturing; Solution Area: Imaging Solutions; Region: United States;

Deploying a Storage Area Network as part of a consolidation effort, the Hay Group relied on the Fujitsu ETERNUS4000 for its high availability, high-performance and scalability.

Industry: Diversified Services; Solution Area: Storage Management; Region: United States; Canada;

The goal of DePaul Catholic High School was to give its students the technology skills they would need in college and in their careers. Three years after introducing the Fujitsu LifeBook notebooks, the school has not only helped its students become adept with computers, it has raised the bar on education.

Industry: Education; Solution Area: Wireless Solutions; Region: United States; Canada;

Nine years ago, Indiana Wesleyan University placed its first purchase order for Fujitsu LifeBook® notebooks. While IT team members have looked at other products from time to time, they remain committed to Fujitsu notebooks– purchasing more than 5,000 since the initial order.

Industry: Education; Solution Area: e-Learning; Region: United States; Canada;

Infineon Technologies, a global leader in the design and manufacturing of semiconductors, first chose PRIMEPOWER servers for its European operations. They found the same reliable PRIMEPOWER products and Fujitsu's efficient delivery, installation service and support in North America.

Industry: Manufacturing; Solution Area: Systems & Network Management; Client Name: Infineon Technologies AG; Region: United States;

The new PRIMERGY and MySAP SRM purchasing information system has greatly reduced the cost of indirect material’s procurement and successfully improved business application efficiency

Industry: Manufacturing; Solution Area: Business Process Management; Client Name: Kirin Brewery Co.,LTD.; Region: Japan;

"We selected Fujitsu's pen tablets because the system performed best during testing and, most importantly, our caregivers felt the new technology was very user-friendly."

Industry: Healthcare; Solution Area: Wireless Solutions; Client Name: MacNeal Health Network ; Region: United States;

Instant access to nephropathic patients records.

Industry: Financial Services; Solution Area: Imaging Solutions; Region: United States;

World’s fastest next-generation Bio-Database using the Fujitsu developed XML Database engine [Shunsaku].

Industry: Education; Government; Life Sciences; Solution Area: XML/Web Services; Client Name: National Institute of Genetics - Center for Information Biology and DNA Data Bank of Japan (DDBJ); Region: Japan;

Instant access to nephropathic patients records.

Industry: Healthcare; Solution Area: Imaging Solutions; Region: United States;

Nomura Securities has taken another step in securing the reliability of its system by enhancing its computer hardware performance to both increase its processing power and secure higher reliability in its UNIX® environment. The server that met and was chosen for Nomura's requirements was a PRIMEPOWER server from Fujitsu Ltd.

Industry: Financial Services; Solution Area: Systems & Network Management; Client Name: Nomura Securities Co., Ltd.; Region: Japan;

Nomura Securities has taken another step in securing the reliability of its system by enhancing its computer hardware performance to both increase its processing power and secure higher reliability in its UNIX® environment. The server that met and was chosen for Nomura's requirements was a PRIMEPOWER server from Fujitsu Ltd.

Industry: Food & Beverage; Solution Area: Systems & Network Management; Client Name: Seoul Milk; Region: Korea;

Instant access to nephropathic patients records.

Industry: Healthcare; Solution Area: Imaging Solutions; Region: United States;

"We were looking for a functional solution that would improve the quality of care for our patients," said Richard Bagby, CIO for PinnacleHealth, a Pennsylvania-based healthcare provider. "The pen tablets provided our care staff with an efficient and accurate way of collecting and recording clinical information."

Industry: Healthcare; Solution Area: Wireless Solutions; Client Name: PinnacleHealth ; Region: United States;

First American Real Estate Solutions chose Fujitsu PRIMEPOWER server solutions to drive a massive Oracle database and improve its data center performance and reliability to support an aggressive corporate growth strategy.

Industry: Insurance; Solution Area: Database Management; Region: United States; Canada;

Principal Insurance Company (HK) Limited provides trustee, administration and investment management services for MPF products and retirement schemes in Hong Kong. It is a member company of the Principal Financial Group which is the largest provider of 401(k) plan in US (a pension scheme similar to MPF), managing more than 40,000 pension schemes with more than 13 million customers worldwide.

Industry: Insurance; Solution Area: Systems & Network Management; Client Name: Principal Insurance; Region: Hong Kong;

By enabling clinicians to gather information at the point of care, the patient information system and Fujitsu LifeBook P1500 Series notebooks have enabled Provena Home Care to improve the accuracy of patient and billing information.

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

The Nuremberg-based data center of Rechenzentrale Bayerischer Genossenschaften eG (rgb) for Bavarian people's and cooperative banks has significantly expanded its capacity in the UNIX arena and installed two high-end PRIMEPOWER 2000 servers to support their growing computing demands.

Industry: Diversified Services; Solution Area: Financial Solutions; Client Name: Rechenzentrale Bayerischer Genossenschaften eG (rbg) ; Region: Germany;

Instant access to nephropathic patients records.

Industry: Government; Solution Area: Imaging Solutions; Region: United States;

"We use a lot of different brands of technology at Shaw and track failure rates. Failure rates with our existing Fujitsu tablets were the lowest of any vendor we have worked with. This experience translated into a clear benefit for Fujitsu when we were buying new systems because we already knew how good their equipment was and felt confident we would get similar quality with the Fujitsu LifeBook T4000 Tablet PC." - Steve Abernathy, Director, Marketing Technology, Shaw Industries, Inc.

Industry: Manufacturing; Solution Area: Wireless Solutions; Region: United States; Canada;

Finding the right notebook PC to run its Avio Flight Bag software under sometimes harsh and crowded cockpit conditions took Eclipse Aviation Corporation more than two years. Reading bright sunlit computer screens and accessing large digital charts and maps in a timely way were particularly challenging.

Industry: Transportation & Travel; Solution Area: Wireless Solutions; Region: United States; Canada;

Southwest Airlines, the largest low-cost carrier in the US, has won customer favors and industry awards for its Rapid Rewards or frequent flyer loyalty program. The servers Southwest trusts to host its Rapid Awards database are PRIMEPOWER from Fujitsu.

Industry: Transportation & Travel; Solution Area: Systems & Network Management; Client Name: Southwest Airlines ; Region: United States;

Reconstruction of the corporate Internet banking service was undertaken using a combination of PRIMERGY Servers, the Linux operating system and Oracle RAC. Construction was in cooperation with the Japan Research Institute, Ltd. The resulting system is flexible, scalable, and able to handle the rapid increases in service users.

Industry: Financial Services; Solution Area: Storage Management; Client Name: Sumitomo Mitsui Banking Corporation; Region: Japan;

CollaGenex sales representatives make professional presentations from virtually anywhere and account for drug samples with electronic forms. They spend less time on administrative tasks and more time meeting with doctors.

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

To facilitate active learning, the College of Engineering turned to Tablet PC technology. The team felt the Tablet PC form factor and pen computing capabilities provided many opportunities for creativity and active learning that were not provided by a traditional notebook computer.

Industry: Education; Solution Area: e-Learning; Region: United States; Canada;

The PRIMEPOWER servers help First American to more efficiently manage and scale its pool of computing resources. By relying on fewer but high performance PRIMEPOWER servers, the company can allocate resources based on customer demand, scale server resources as needed, and ensure redundancy between data centers in the event of a service disruption.

Industry: Diversified Services; Solution Area: Systems & Network Management; Region: United States; Canada;

"When I came to The Hospice two years ago, less than 50 percent of our documentation was done electronically. Now approximately 70 percent of our documentation is done on computers, thanks in part to the Fujitsu LifeBook Tablet PC." – Gay Madden, Vice President of Information Systems, The Hospice

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

At the heart of the University’s backup services is the Fujitsu ETERNUS4000 storage solution, which plays a key role in delivering the assurance that lost data—ranging from academic research to critical administrative data—can be quickly and easily recovered.

Industry: Education; Solution Area: Storage Management; Region: United States; Canada;

The Total Cost of Ownership (TCO) of the restructured infrastructure was greatly reduced by the integration of industry standard Linux servers and virtualization software (VMware).
In addition, availability and scalability of the system was improved, leading to more efficient operation and maintenance.

Industry: Education; Solution Area: Systems & Network Management; Client Name: Tokyo Denki University; Region: Japan;

A low cost, high availability system achieved with Linux on PRIMERGY.
Fujitsu’s advanced technology, expertise and Global Alliance with RedHat Corporation removed the worries from Linux migration.

Industry: Electronics; Solution Area: Database Management; Client Name: Tokyo Electron Device Limited; Region: Japan;

Toyo Gakuen University (TGU) consolidated 16 servers, including web and mail servers onto four industry-standard Fujitsu PRIMERGY RX300 systems and an ETERNUS NR1000F Network Attached Storage (NAS) device, using virtualization technology.

Industry: Education; Solution Area: Systems & Network Management; Client Name: Toyo Gakuen University; Region: Japan;

As the United States’ third largest Catholic health care system, Trinity Health headquartered in Novi, Michigan, invests in innovative technologies to deliver superior health care services across its 26 member organizations.

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

Instant access to nephropathic patients records.

Industry: Manufacturing; Solution Area: Imaging Solutions; Region: United States;

Fujitsu has enabled the Virginia State Police to better scale processing power with user and application demands, add features without adding additional database software licenses, enjoy a significant improvement in transaction performance with enhanced system redundancy and security—both at its primary data center in Richmond, Virginia and a remote disaster recovery site.

Industry: Government; Solution Area: Systems & Network Management; Region: United States; Canada;

Visiting nurses use Stylistic pen computers to facilitate the exchange of patient information, including schedules, history, medication and insurance, on a real-time basis.

Industry: Healthcare; Solution Area: Wireless Solutions; Client Name: Visiting Nurse Service of New York ; Region: United States;

採用富士通方案建立無線網絡與電子書系統基建 實現以學生為本的教學模式

Industry: Education; Solution Area: e-Learning; Client Name: 油蔴地天主教小學; Region: Hong Kong;

Fujitsu helped us define a clear strategy and pinpoint the areas we needed to improve. Fujitsu’s consultants tuned-in to our needs completely. They understood the issues the rail industry faces and even ‘spoke our language.’ We are now recognised as an organisation with a clear vision of the future

Industry: Transportation & Travel; Client Name: Arriva; Region: United Kingdom;

Fujitsu worked with Bridgend County Borough Council to articulate its Information and Communication Technologies (ICT) vision with a focus on the specific needs of users. Within this they helped to run CyberSkills workshops, which are designed with a consistent style and content for the purpose of groups of people such as librarians, teachers and retail staff. The emphasis was on friendly facilitation, with plenty of opportunity for hands-on experience by the participants, rather than formal instruction.

Client Name: Bridgend County Borough Council; Region: United Kingdom;

Fujitsu's PATROL KM enables the company to monitor applications and understand how they behave without the need for specialists. This means that first level support staff can explain an issue to a customer, no application-specific expertise is required.

Industry: Energy & Utilities; Solution Area: Microsoft Solutions; Client Name: Logica; Region: United Kingdom;

Fujitsu's consultancy service has enabled us to consolidate our thinking and provided us with a sense of direction and a clear way forward - UK Department of Health

Industry: Government; Solution Area: Knowledge Management; Client Name: UK Department of Health; Region: United Kingdom;

Cheltenham and Gloucester has been using document imaging technology since the 1980s to capture, store and retrieve the large volume of documents used to support its mortgage business. After an extensive supplier evaluation, C&G chose Fujitsu to design and implement the new document imaging system

Industry: Financial Services; Solution Area: Content Management; Client Name: Cheltenham and Gloucester; Region: United Kingdom;

In order to build a (better) Customer Intelligence, ING was looking for specialised competencies to support its overall process of Customer data collection, analysis and pertinent findings according to the Bank’s overall marketing objectives and to help them to set-up the adequate underlying tools and techniques. Fujitsu Services was appointed to support the Bank in the design, development and implementation of specialized data marts, while ensuring progressive knowledge transfer to the Bank CI team.

Industry: Financial Services; Solution Area: Business Intelligence; Data Warehousing; Region: Belgium;

Interested in understanding how to achieve the maximum value from its technology-related strategic initiatives, the City of Edmonton partnered with Fujitsu to implement EVM into all of its governance processes.

Industry: Government; Solution Area: Business Process Management; Client Name: City of Edmonton ; Region: Canada;

Quebec's health insurance board (RAMQ), which is instrumental in the province's healthcare sector, partnered with Fujitsu Consulting to implement web services solution to bolster information exchange with various governmental agencies and healthcare facilities.

Industry: Healthcare; Insurance; Solution Area: Legacy Migration; Region: Canada; United States;

The Petroleum Registry of Alberta transforms an archaic, paper-based system to a state-of-the-art online portal, integrating more than 1,200 companies and both government departments. This implementation of Microsoft BizTalk, designed, executed and managed by Fujitsu Consulting, increases efficiencies and drives revenue for government and corporations in a multi-billion dollar industry.

Industry: Energy & Utilities; Solution Area: Legacy Migration; Client Name: Petroleum Registry of Alberta; Region: Canada;

After AXA Belgium, a member of AXA Group that targets insurance and asset management, merged with Royale Belge, it had to eliminate redundant procedures and reorganize how it manages underwriting and claims processes. Fujitsu was called on to establish an electronic document management system as well as an extranet/internet for brokers and clients with differing IT diffusion needs.

Industry: Insurance; Financial Services; Solution Area: Business Process Management; Client Name: AXA Corentin; Region: Belgium;

In 1995, based on a feasibility study recommendation, the British Government initiated a project to create an on-line 24x7 company incorporation service as the feature that would set Anguilla apart from the other jurisdictions.

Industry: Government; Solution Area: Systems & Network Management; Client Name: Government of Anguilla; Region: Caribbean;

Fujitsu created a database of fingerprints that would allow the police service to solve, prevent and diminish criminal activity in Trinidad and Tobago. This mandate was developed with the background of the police force being at the time, technologically behind the curve, with fewer than 5 PCs in service and no institutional IT infrastructure in place.

Industry: Government; Solution Area: Systems & Network Management; Client Name: Trinidad & Tobago Police Service; Region: Caribbean;

Transferring the paper-based records of the Trinidad & Tobago population registry into digital format was determined as essential given the population size, state of the records, frequency of access, and need for the information for future demographics and other modeling.

Industry: Government; Solution Area: Systems & Network Management; Client Name: Trinidad & Tobago Ministry of Legal Affairs; Region: Caribbean;

The Government of Trinidad & Tobago undertook a feasibility study regarding the government's opportunities to enhance its presence and service to its corporate stakeholders in the registration of companies.

Industry: Government; Solution Area: Systems & Network Management; XML/Web Services; Client Name: Government of Trinidad & Tobago; Region: Caribbean;

Under the aegis of the secondary school Reform Project in Guyana (funded by the World Bank) the government of Guyana went to tender for a complete solution that would move the management of schools into the modern era through the use of technology and new processes.

Industry: Education; Solution Area: Systems & Network Management; Client Name: Guyana Ministry of Education; Region: Caribbean;

Arnott's began its relationship with Fujitsu in 2002 as part of its drive to cut IT costs through outsourcing. The success of that arrangement meant Arnott’s soon deepened its partnership with Fujitsu to help fulfil other technology goals, including rolling out a new SAP enterprise resource planning system and customer relationship management and business-to-business platforms.

Industry: Food & Beverage; Solution Area: Outsourcing Solutions; Client Name: Arnott's; Region: Australasia;

For BMI, delivery of continuous service improvement is underpinned by Fujitsu's approach to asset management and strategic planning. Fujitsu is bringing a commercial approach to managing IT and this involves much more use of metrics. They have introduced cost transparency and formal processes where none existed before

Industry: Retail/Wholesale; Solution Area: Outsourcing Solutions; Client Name: BMI British Midland; Region: United Kingdom;

The Information Age has revolutionized the way companies manage their operations. At the very heart of this new phenomenon is turning information into useful and manageable knowledge resource. Managing knowledge and information is a key factor in spelling a company’s smooth operations. However, the security of this information is the cornerstone in ensuring the success or failure of a company’s business.

Industry: Financial Services; Solution Area: Security Solutions; Client Name: C.F. Sharp Holdings, Inc.; Region: Philippines;

After evaluating a range of potential partners, including its three existing suppliers, Aker Yards decided to outsource the management of its entire IT infrastructure, including 1,400 desktop systems, to Fujitsu. In addition, Fujitsu also took over the hosting and day-today operation of its data centre services, including 150 existing servers located in its Turku yard.

Industry: Transportation & Travel; Diversified Services; Client Name: Aker Yards; Region: Finland;

Finstaship chose to outsource the operation and ongoing support of its IT infrastructure and telecommunications services to Fujitsu, based on the use of its managed service operating model, called Patja in Finland. The agreement covers about 50 workstations at Finstaship’s offices in Helsinki and Turku and originally around 130 workstations onboard the ships of the Finstaship fleet.

Industry: Transportation & Travel; Diversified Services; Client Name: Finstaship; Region: Finland;

Luton BC had a long-standing relationship with Fujitsu Services and at this point learnt that Fujitsu was working in partnership with KVS to offer its customers the benefits of Enterprise Vault. Enterprise Vault for Microsoft Exchange™ is an enterprise-scale software product for managing the archiving, retention and retrieval of information contained within Exchange user mailboxes, PST files or public folders.

Client Name: Luton Borough Council; Region: United Kingdom;

Staples selected GlobalSTORE, a complete retail software solution from Fujitsu Services. The solution was chosen based upon the significant operational performance enhancements it could offer the retailer, as well as the extra functionality it would provide. In addition, the system would provide a flexible platform to support the development of the Staples business.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Staples, inc; Region: United Kingdom;

Fujitsu Services worked in partnership with MICROS and Whitbread to deliver a solution that has set a new standard in food service automation. Fujitsu was awarded the contract to implement and support B-Pad, a hand-held terminal, running Mobile MICROS software.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: TGI Friday’s; Region: United Kingdom;

TeamPos 2000 was implemented, a powerful and flexible point-of-service system, TeamPoS 2000 could be configured to meet the specific requirements of The Body Shop business now, as well as offering an adaptable platform to support its future growth and development objectives.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: The Body Shop International; Region: United Kingdom;

WHSmith decided to outsource the management of its IT infrastructure, so it could concentrate its resources on developing its core business areas, rather than the technology and processes used to support them. Having conducted an extensive evaluation, WHSmith awarded the multi-year outsourcing contract, worth over £50 million, to Fujitsu in 2000.

Solution Area: Outsourcing Solutions; Client Name: WHSmith; Region: United Kingdom;

"CSI chose Fujitsu over other companies due to a variety of reasons, but we felt that the company displayed leadership in server virtualization innovations and fully reflected our needs," said Mr. Wilfred Chan, Director - IT and administration, CITIC Securities International Company Limited.

Industry: Financial Services; Solution Area: Systems & Network Management; Client Name: CITIC Securities International Company Limited; Region: Hong Kong;

As a leading international financial services provider, Deutsche Bank Luxembourg is challenged with managing rapidly evolving business and technology changes while reducing integration efforts. Working with Fujitsu, they identified ways to maximise potential of their applications, their Middleware and automated components. The changes resulted in reinforced control and increased automation, reducing the number of manual interventions, thus freeing staff time.

Industry: Financial Services; Region: Belgium;

Challenged with optimising the efficiency and effectiveness of the ICT infrastructure of their department, the FOD Economie has migrated their data centres and organisations into one unique organisation. The program, called "IT Merge" was based around principles designed by ITIL. ITIL is the worldwide-accepted standard to organise ICT organisations. Information technology will become a competitive asset for the department and the merge will offer FOD Economie the opportunity to exploit strategic features offered by ICT.

Industry: Government; Region: Belgium;

Jamaica National Land Agency (NLA) brings together the core land information functions of the Government under one roof; Land Titles; Surveys and Mapping; Land Valuation & Estate Management. The entity was formed to create a modern national land (spatial) information system designed to support sustainable development.

Industry: Government; Solution Area: Systems & Network Management; Client Name: Jamaica National Land Agency; Region: Caribbean;

Web site content management in XML format

Industry: Electronics; Solution Area: XML/Web Services; Client Name: Fujitsu; Region: United States;

"PalmSecure™ was chosen because we believe this solution can fulfil our needs with a very high degree of flexibility that other existing solutions do not possess." - Mr. Patrick Lam, Chairman of Kingsway Corporation Limited

Industry: Diversified Services; Solution Area: Security Solutions; Client Name: Kingsway Corporation Limited; Region: Hong Kong;

採用富士通方案建立無線網絡與電子書系統基建 實現以學生為本的教學模式

Industry: Education; Solution Area: e-Learning; Client Name: 油蔴地天主教小學; Region: Hong Kong;

Schiphol Group is an owner and operator of airports. In the Netherlands, the Group runs four airports: Amsterdam Airport Schiphol, Rotterdam Airport, Lelystad Airport, and Eindhoven Airport. In addition, it also develops so-called ‘AirportCities’; dynamic junctions of air, rail and road connections, where people and companies, logistic activities and shops, information and entertainment come together and reinforce each other. Amsterdam Airport Schiphol is Schiphol Group’s showcase; the AirportCity formula is presented here in its optimum format.

Industry: Transportation & Travel; Solution Area: Systems & Network Management; Client Name: Schiphol Group; Region: Netherlands;

In 1995, based on a feasibility study recommendation, the British Government initiated a project to create an on-line 24x7 company incorporation service as the feature that would set Anguilla apart from the other jurisdictions.

Industry: Government; Solution Area: Systems & Network Management; Client Name: Government of Anguilla; Region: Caribbean;

Fujitsu created a database of fingerprints that would allow the police service to solve, prevent and diminish criminal activity in Trinidad and Tobago. This mandate was developed with the background of the police force being at the time, technologically behind the curve, with fewer than 5 PCs in service and no institutional IT infrastructure in place.

Industry: Government; Solution Area: Systems & Network Management; Client Name: Trinidad & Tobago Police Service; Region: Caribbean;

Under the aegis of the secondary school Reform Project in Guyana (funded by the World Bank) the government of Guyana went to tender for a complete solution that would move the management of schools into the modern era through the use of technology and new processes.

Industry: Education; Solution Area: Systems & Network Management; Client Name: Guyana Ministry of Education; Region: Caribbean;

AIC decided to implement a new technology infrastructure that would support the introduction of a new range of business services with a vision to fundamentally enhance both NCB's office and channel operations as well as make a bold statement to the market that the image of the bank had been restored.

Industry: Financial Services; Solution Area: Systems & Network Management; Database Management; Financial Solutions; Client Name: National Commercial Bank of Jamaica; Region: Caribbean;

Audio/visual giant JVC saw a market opportunity for a new VHS videocassette recorder combined with a hard disk. The goal was to allow random access playback even while recording. What solutions did Fujitsu provide for JVC's development of this marvelous device, targeted for the Japanese market?

Industry: Electronics; Solution Area: LSI Solutions; Client Name: JVC; Region: Japan;

As a company, Caltex has strived to build relationships with its customers and strive to understand their needs. This means providing not only fuels and other energy products but also food, beverages and other everyday supplies and services.

Industry: Energy & Utilities; Solution Area: Retail Solutions; Client Name: Caltex; Region: Philippines;

Following a rigorous search in the fall of 2002 that included a review of business, technical and application requirements for a new chain-wide point-of-sale (POS) system, Liz Claiborne Inc. deemed Frisco, Texas-based Fujitsu Transaction Solutions Inc. as the best fit for its then 300-plus retail stores.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Liz Claiborne; Region: United States;

While everyone is involved with the millennium bug and the revelries to welcome the 21st century - KFC, the fast-food restaurant which known as "the chicken expert", embraced the open source mantra during the last quarter of 1999.

Industry: Food & Beverage; Solution Area: Retail Solutions; Client Name: Kentucky Fried Chicken; Region: Philippines;

"Only TeamPoS was able to meet our needs." - Kim Chang Bo, Manager, Computer Services, Lotte Department Store, Pusan Branch -

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Lotte Department; Region: Korea;

Louis Delhaize chose Fujitsu because of its extensive retail capability and experience and knowledge of its business. Fujitsu has more than 40 years experience in the retail world and mission-critical systems’ implementation.

Industry: Food & Beverage; Solution Area: Retail Solutions; Region: Belgium;

"By focusing on every customer, our supermarkets have boosted their already close local presence." - Yuji Ajima, General Director of Maruto Supermarkets, Fukushima Japan -

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Maruto Supermarkets; Region: Japan;

McDonald's, as the world's leading food service retailer, serves some of the world's favorite foods - World Famous French Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin - in its more than 30,000 restaurants in 118 countries, serving 46 million customers each day.

Industry: Food & Beverage; Solution Area: Retail Solutions; Client Name: McDonald's Philippines; Region: Philippines;

"Why did our store decide on TeamPoS? Because we knew we could depend on Fujitsu." -K.L. Choi, Deputy General Manager-

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Mei Long Zhen Isetan Department Store; Region: China;

When Staples, an $11 billion retailer, accelerated its store openings and affirmed its need to focus on business drivers instead of in-store IT needs, it chose Dallas-based Fujitsu Transaction Solutions Inc. Choosing Fujitsu reduced costs while giving Staples an outsourced IT unit intent on reliability and quality.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Staples; Region: United States;

Since 1987, the English word "bench" for Filipinos has come to mean other things than a long seat or a magistrate sitting in court in a judicial capacity. For the past 15 years, it has come to mean a chain of stores selling tasteful clothes.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Suyen Corporation; Region: Philippines;

"With TeamPoS, the sky's the limit" -Mr. Jeffrey Sim, Finance & Administration Manager, The Best Connection-

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: The Best Connection; Region: Singapore;

"TeamPoS is the quiet achiever on our management team." - Mrs. Wanna Permsuwan, Senior Vice President of The Mall Group -

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: The Mall; Region: Thailand;

Ringing up results with Australia's leading food retailer.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Woolworths; Region: Australasia;

One of the world’s largest financial institutions chose Interstage Business Process Manager as the workflow component in their Wealth Management division’s automated new account process.

Industry: Financial Services; Solution Area: Business Process Management; Client Name: A top 10 Global Financial Services Organization; Region: United States;

More and more organizations are seeking advanced uses of their investment on the Web facilities. In line with this new trend, Asahi Breweries, Ltd., one of Japan's leading beer makes, deployed its one-to-one Web marketing system that was built with Fujitsu's Symfoware family of business intelligence products including Symfoware Navigator and Symfoware Parallel Mining Server, together with the Web server management system, Systemwalker WebMGR. The main focus of this system is to establish and maintain direct communications with consumers by utilizing the analysis of questionnaire results and visitors' clickstreams collected through the ClubDRY membership site.

Industry: Food & Beverage; Solution Area: e-Business/e-Commerce; Client Name: Asahi Breweries, Ltd.; Region: Japan;

Re-inventing Sales Methods by Building a New Sales Support System ASAHI SHOKUHIN Co., Ltd, a wholesale food distributor, has created a new sales support system in order to provide information to sales staff.

Industry: Food & Beverage; Solution Area: Marketing; Client Name: ASAHI SHOKUHIN Co., Ltd; Region: Japan;

Leading Iberian banking group Banc Internacional/Banca Mora adopted Fujitsu’s Interstage Application Server to migrate its operational business channels to an extensible multichannel solution.

Industry: Financial Services; Solution Area: Business Intelligence; Region: France; Spain;

One of Canada's oldest and most prominent financial institutions, required 24/ 7 availability to support its massive merchant credit and debit transaction business. With little or no window for system outages and upgrades, they chose TDMF, Mainframe Edition, a data migration and replication solution from Fujitsu Softek.

Industry: Financial Services; Solution Area: Storage Management; Client Name: Bank of Montreal; Region: Canada;

Charle Corporation had already built a data warehouse (DWH) but, after a review, had determined to replace it. The replacement system provided what can only be described as ideal results in terms of response time and usability. The product that made this possible was Symfoware, Fujitsu’s database and business intelligence platform. Applying Symfoware not only enabled Charle to replace its existing DWH, but also to integrate the separate databases that existed for each application, at a stroke reducing both the workload and the cost of operations.

Industry: Retail/Wholesale; Solution Area: Data Warehousing; Client Name: CHARLE Co., Ltd; Region: Japan;

Electronic scoreboard and video display manufacturer gains a competitive advantage with glovia.com by reducing engineering-to-manufacturing cycle times.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Client Name: Daktronics; Region: United States;

FUHUA Logistics Solution enabled the company give its customers vast new capabilities to dynamically manage the storage of goods.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Beijing East Express Logistics Co., Ltd.; Region: China;

FUHUA Logistics Solution enabled the company give its customers vast new capabilities to dynamically manage the storage of goods.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Beijing East Express Logistics Co., Ltd.; Region: China;

Industry: Financial Services; Solution Area: e-Business/e-Commerce; Client Name: UnionBank; Region: Philippines;

Since its debut in the Japanese business world as the leading edge query building tool in 1996, Fujitsu Symfoware Navigator has been hailed as the most intuitive, business user empowerment tool for information extraction and delivery. Hundreds of companies have successfully implemented their business information delivery systems using Symfoware Navigator including the following:

Industry: Manufacturing; Solution Area: e-Business/e-Commerce; Client Name: Fuji Film Co., Ltd.; Region: Japan;

Target (www.targetgroup.net) provides market-leading consumer finance solutions to a blue-chip client base of international banks, finance houses and utility providers. With offices throughout the United Kingdom, it has over 25 years experience in a rapidly changing, competitive market place. It helps its customers to achieve competitive advantage in the areas of mortgage and unsecured loan origination, customer/accounts servicing and debt management.

Industry: Diversified Services; Solution Area: Business Process Management; Client Name: Interwoven; Region: United Kingdom;

One of the largest privately held baggage handling systems manufacturers in the United States, G&T Conveyor looks to Glovia to resolve their issues with multiple legacy systems, poor cycle times, and limited scalability.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Radio Frequency Company migrated to the current version of Glovia to take advantage of automated cost control process, project accounting, project resource planning and enhanced visibility for budget analysis.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: Canada; United States;

An integrated supplier to the automotive industry in North America and one of the world’s leading developers and producers of innovative audio, digital and other electronic products for consumer, business and industrial use selected Glovia ERP as their single enterprise solution, with the company migrating to the current version of Glovia ERP, replacing legacy systems. The current Glovia ERP version has automated many of their critical business processes, improved navigation of the system, and provided important operational information in real-time.

Industry: Automotive; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

A principal supplier of fuel systems, electronic controls and HVAC products to Honda, Keihin Corporation used gloiva.com to integrate its three North American manufacturing plants, reduce inventory levels and decrease personnel costs.

Industry: Transportation & Travel; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia runs multiple manufacturing plants in the UK and Ireland for this leading provider of fiber optic transmission systems as well as voice and data switches.

Industry: Telecommunications; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

"We'll be able to respond globally as a company, so that everyone who has contact with a customer will be able to pull up current and historical data instantly. They'll also have direct access to any notes made by the field sales people. It's all about personal service and responsiveness - and that's what gives us a competitive edge." David Madanski, Systems and Programming Manager, Beiersdorf-Jobst.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia's unmatched projects capabilities and enterprise-wide visibility helps this world class manufacturer of electronic scoreboards and large-screen / programmable video displays to keep customer promises and cut costs.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia helps TRB, an automotive supplier of everything from steering and airbag systems to switches and key cylinders, keep its product lines running smoothly

Industry: Automotive; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia substantially reduced the time-to-market for new products for the premiere provider of high performance storage systems for networking, digital, broadcast, and data-storage environments.

Industry: Electronics; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

See how Glovia creates an accurate, real-time view of this leading manufacturer of plastic and rubber components.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia simplifies purchasing and production for this manufacturer of customized vending machines.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia provided an integrated, global solution for the world's leading provider of advanced Pre-Placement manufacturing solutions for the electronics circuit board assembly and semiconductor industries.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Hoya Corporation was established as a specialized manufacturer of optical glass over 60 years ago. Its Eye Care division manufactures eyeglasses, contact lenses, and eyesight-measuring equipment.

Industry: Manufacturing; Solution Area: Business Process Management; Client Name: Hoya Corporation; Region: Japan;

SANYO Homes Co., Ltd. manufactures and sells prefabricated houses and apartments and manages other housing related business. SANYO is the top provider of Century Housing System (CHS)-certified homes in the industry. CHS was established by Japan’s Ministry of Land, Infrastructure and Transport to promote better living. Housing that meets high standards in the areas of physical structure durability, functional durability, maintenance management systems, and other quality items is certified as CHS.

Industry: Manufacturing; Solution Area: XML/Web Services; Region: Japan;

Nifty Corporation has provided network services to PC users in Japan for the past 15 years—even before the Internet became widely used—and greatly contributed to the spread of the Internet in that country. Now the leading Japanese Internet Service Provider (ISP), Nifty delivers email, freeware/shareware, and information services to over 5 million subscribers.

Industry: Telecommunications; Solution Area: Business Process Management; Client Name: Nifty Corporation; Region: Japan;

Cardnet, a provider of services to Japan’s credit card industry, used Fujitsu’s Interstage Application Server and Interstage Development Suite to develop a next-generation payment infrastructure.

Industry: Financial Services; Solution Area: Business Process Management; Region: Japan;

A principal supplier of fuel systems, electronic controls and HVAC products to Honda, Keihin Corporation used gloiva.com to integrate its three North American manufacturing plants, reduce inventory levels and decrease personnel costs.

Industry: Automotive; Solution Area: Enterprise Resource Planning; Client Name: Keihin Corporation; Region: United States; Canada;

KIRIN Beverage Corporation Web-enabled a supply and demand system that had been managed by mainframe computers. By building up an environment where multi-dimension data analysis can be performed on a Web browser, they tried to focus on implementing more flexible information exploitation. They adopted Fujitsu's "Symfoware Server Enterprise Edition (*)" to support the new system. Quick information exploitation is a great aid to analyzing results for warehouse and transportation plans, which has a significant impact on improving business logistics efficiency.

Industry: Food & Beverage; Solution Area: Marketing; Client Name: KIRIN Beverage Corporation; Region: Japan;

MIKIMOTO Co., Ltd, which widely distributes high quality pearl products, including jewelry and gifts, built an "Open DB system". This system enables end users to exploit accumulated data in the core system database. They are trying to realize strategic business by establishing an environment where information is available for unlimited analysis. Symfoware Navigator was adopted as the core system. Its high usability provides end users with an advanced end user computing environment.

Industry: Retail/Wholesale; Solution Area: Business Intelligence; Client Name: MIKIMOTO Co., Ltd; Region: Japan;

Mitsui Oil and Gas employed Fujitsu Interstage Integration Manager to restructure mission-critical systems and create a streamlined environment that could adapt to its changing business environment.

Industry: Energy & Utilities; Solution Area: e-Business/e-Commerce; Region: Japan;

Munters Americas eBusiness Order Management initiative saves time, improves order accuracy and visibility, and enhances customer experience.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

The National Institute of Genetics (NIG), also known as Idenken, was established in 1949. Idenken is one of the inter-university institutes in Japan, carrying out genetic research. In its Center for Information Biology, Idenken runs the DNA Data Bank of Japan (CIB-DDBJ), which serves as center for genetic research. The NIG, together with the European Molecular Biology Laboratory and the United States National Institutes of Health, run the world's three major DNA databanks. Collectively, they form the world's largest repository of genomic and genetic data.

Industry: Chemicals; Solution Area: XML/Web Services; Region: Japan;

Formed as a result of a merger with Mitsubishi Oil Corporation Limited in 1999, Nippon Oil Corporation is Japan’s largest oil and gas distributor, with over 25% market share. The company, known for its “ENEOS” brand service stations, offers its customers a variety of energy options, from Liquefied Petroleum Gas (LPG) and Liquefied Natural Gas (LNG) to environment-friendly fuel alternatives such as fuel cells.

Industry: Energy & Utilities; Solution Area: Business Applications; Region: Japan;

Systemwalker supports stable operation of new "LINKS" system constructed to reform manufacturing.

Industry: Automotive; Solution Area: e-Business/e-Commerce; Client Name: Nissan Motor Co., Ltd.; Region: Japan;

Glovia helped the world's second largest producer of ball and roller bearings trim nearly $8 million in excess inventory.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Oil States' recent migration to the current version of our software improves operational visibility and supply chain management through minimizing customizations and standardizing system use.

Industry: Energy & Utilities; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

glovia.com helps Portola Packaging, a leading producer of tamper-evident plastic closures and containers, cut inventory and costs in half.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Client Name: Portola Packaging; Region: North America;

Glovia's extended ERP solution provides a real-time framework for improved financials, inventories, information flow, and customer service at one of the world's largest designers, manufacturers, and marketers of tamper-evident plastic closures and containers.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Qantas, Australia's largest airline, faced a major challenge: How to accurately determine revenue on airline seats and communicate with some 36 downstream systems. For help, Doug Meagher, general manager of Qantas' IRIS program, turned to Fujitsu's consulting services.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Qantas; Region: Australia; United States;

Industry: Financial Services; Solution Area: Application Development; Client Name: RCBC; Region: Philippines;

Ryoshoku is a major distributor of foods, beverages and luxury grocery items with over 40 million transactions a month. An early innovator, Ryoshoku developed a distribution/logistics information network. Th