Case Studies
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Arnott's began its relationship with Fujitsu in 2002 as part of its drive to cut IT costs through outsourcing. The success of that arrangement meant Arnott’s soon deepened its partnership with Fujitsu to help fulfil other technology goals, including rolling out a new SAP enterprise resource planning system and customer relationship management and business-to-business platforms.

Industry: Food & Beverage; Solution Area: Outsourcing Solutions; Client Name: Arnott's; Region: Australasia;

Qantas, Australia's largest airline, faced a major challenge: How to accurately determine revenue on airline seats and communicate with some 36 downstream systems. For help, Doug Meagher, general manager of Qantas' IRIS program, turned to Fujitsu's consulting services.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Qantas; Region: Australia; United States;

Ringing up results with Australia's leading food retailer.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Woolworths; Region: Australasia;

In order to build a (better) Customer Intelligence, ING was looking for specialised competencies to support its overall process of Customer data collection, analysis and pertinent findings according to the Bank’s overall marketing objectives and to help them to set-up the adequate underlying tools and techniques. Fujitsu Services was appointed to support the Bank in the design, development and implementation of specialized data marts, while ensuring progressive knowledge transfer to the Bank CI team.

Industry: Financial Services; Solution Area: Business Intelligence; Data Warehousing; Region: Belgium;

As a leading international financial services provider, Deutsche Bank Luxembourg is challenged with managing rapidly evolving business and technology changes while reducing integration efforts. Working with Fujitsu, they identified ways to maximise potential of their applications, their Middleware and automated components. The changes resulted in reinforced control and increased automation, reducing the number of manual interventions, thus freeing staff time.

Industry: Financial Services; Region: Belgium;

Challenged with optimising the efficiency and effectiveness of the ICT infrastructure of their department, the FOD Economie has migrated their data centres and organisations into one unique organisation. The program, called "IT Merge" was based around principles designed by ITIL. ITIL is the worldwide-accepted standard to organise ICT organisations. Information technology will become a competitive asset for the department and the merge will offer FOD Economie the opportunity to exploit strategic features offered by ICT.

Industry: Government; Region: Belgium;

Le Foyer Assurances is the leading insurance company in Luxembourg. Using Internet technology they were able to give their network of agents and brokers direct access to portfolio and quotation tools, both in the office and when visiting clients. The extended system allows a reduction in administration costs and improvements to business processes.

Industry: Insurance; Solution Area: XML/Web Services; Region: Belgium;

Louis Delhaize chose Fujitsu because of its extensive retail capability and experience and knowledge of its business. Fujitsu has more than 40 years experience in the retail world and mission-critical systems’ implementation.

Industry: Food & Beverage; Solution Area: Retail Solutions; Region: Belgium;

By partnering with Fujitsu to implement a powerful storage and back-up system, IMAS now benefit from continuity and quality of service, increased ROI and reduced cost.

Industry: Diversified Services; Solution Area: Storage Management; Client Name: Van Genechten Packaging n.v.; Region: Belgium;

After AXA Belgium, a member of AXA Group that targets insurance and asset management, merged with Royale Belge, it had to eliminate redundant procedures and reorganize how it manages underwriting and claims processes. Fujitsu was called on to establish an electronic document management system as well as an extranet/internet for brokers and clients with differing IT diffusion needs.

Industry: Insurance; Financial Services; Solution Area: Business Process Management; Client Name: AXA Corentin; Region: Belgium;

With greater reliability and support, Fujitsu's PRIMEPOWER servers and multi-vendor maintenance services helped America West achieve a 75% reduction in flight delays.

Industry: Transportation & Travel; Solution Area: Systems & Network Management; Region: United States; Canada;

Using CAChe™ to calculate reactivity indices, ARCO Chemical was able to disprove its competitor's claims that ARCO Chemical's less expensive polyester would degrade faster in sunlight.

Industry: Chemicals; Solution Area: Scientific Applications; Client Name: ARCO Chemical Company; Region: United States; Canada;

One of Canada's oldest and most prominent financial institutions, required 24/ 7 availability to support its massive merchant credit and debit transaction business. With little or no window for system outages and upgrades, they chose TDMF, Mainframe Edition, a data migration and replication solution from Fujitsu Softek.

Industry: Financial Services; Solution Area: Storage Management; Client Name: Bank of Montreal; Region: Canada;

Cellular South is one of the nation's largest privately held wireless companies. "As with any business, downtime is very costly, but with PRIMEPOWER servers, Cellular South is assured of the performance, reliability and availability we need to keep the data center up and running," says Tad Hamilton, Director of IT at Cellular South.

Industry: Telecommunications; Solution Area: Systems & Network Management; Region: United States; Canada;

With a more efficient SAN operating behind the scenes, Ceryx gains a more streamlined and cost-effective storage infrastructure for managing all of its clients and services – including its dedicated managed Exchange solution for the enterprise and hosted Exchange solution for smaller and mid-size clients.

Industry: Diversified Services; Solution Area: Storage Management; Region: United States; Canada;

By migrating to the Fujitsu platform, Anthony Marano has gone from 95 percent system availability to 99.999 percent availability. The system mirror and partitioning capabilities of the PRIMEQUEST 540 server have delivered unprecedented reliability and redundancy, reducing costly downtime.

Industry: Diversified Services; Solution Area: Systems & Network Management; Region: United States; Canada;

"As in all businesses, the costs of running a medical practice continue to escalate. Every physician has to look constantly for opportunities to reduce costs. If you can find a way to reduce costs while simultaneously improving patient care and providing patient outcomes data, you have an amazingly powerful combination of benefits." – Dr. Scott Boden, Professor of Orthopaedic Surgery and Director of the Emory Orthopaedics & Spine Center

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

While the roots of the company are over 100 years old, the technology infrastructure for their Claims Department is state-of-the-art thanks in part to the recent introduction of the Fujitsu LifeBook® T4000 Series Tablet PC and a mobile claims processing solution from Symbility Solutions.

Industry: Insurance; Solution Area: Wireless Solutions; Region: United States; Canada;

Interested in understanding how to achieve the maximum value from its technology-related strategic initiatives, the City of Edmonton partnered with Fujitsu to implement EVM into all of its governance processes.

Industry: Government; Solution Area: Business Process Management; Client Name: City of Edmonton ; Region: Canada;

"The key goal of incorporating the Fujitsu tablet PCs was to have easy access to legible information. Gone are the days of illegible handwriting, difficult-to-read orders, and misplaced patient charts." – Tanya Townsend, IT Director, Saint Clare’s Hospital

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

Using Stylistic Tablet PCs, Proxim radios and Mitchell’s software, appraisers create repair estimates while standing with customers and inspecting damaged vehicles.

Industry: Insurance; Solution Area: Wireless Solutions; Region: United States; Canada;

The Commonwealth of Virginia selected the Fujitsu Stylistic ST4110 Tablet PC to allow field workers to access complex compliance and regulatory information and to collect data directly on site.

Industry: Government; Solution Area: Wireless Solutions; Region: United States; Canada;

"It’s very light and designed great; it is small, easy to use, and reliable. The quality is beautiful." – Dr. William Wang, Director, Saving Asia Children

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

"Our new mobile CRM solution and electronic catalog, powered by the Fujitsu LifeBook® Tablet PC, has transformed the way our sales reps work. We have received tremendously positive feedback from the sales force as a result. In our latest survey of sales tools, sales reps indicated that the electronic catalog and Fujitsu LifeBook Tablet PC were their most valued sales tools." – Tom Orsi, Vice President of Marketing Information, Thomson Learning

Industry: Education; Solution Area: Wireless Solutions; Region: United States; Canada;

"The bottom line comes down to providing our salesforce with the tools they need to do their job better and faster, "explained Jay Davis, president and co-chief executive officer NDC. "With Fujitsu pen tablet PCs and our Web-enabled CRM application, they have immediate access to the information they need to provide the very best service to our valued customers."

Industry: Retail/Wholesale; Solution Area: Wireless Solutions; Region: United States; Canada;

One of the largest privately held baggage handling systems manufacturers in the United States, G&T Conveyor looks to Glovia to resolve their issues with multiple legacy systems, poor cycle times, and limited scalability.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Radio Frequency Company migrated to the current version of Glovia to take advantage of automated cost control process, project accounting, project resource planning and enhanced visibility for budget analysis.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: Canada; United States;

An integrated supplier to the automotive industry in North America and one of the world’s leading developers and producers of innovative audio, digital and other electronic products for consumer, business and industrial use selected Glovia ERP as their single enterprise solution, with the company migrating to the current version of Glovia ERP, replacing legacy systems. The current Glovia ERP version has automated many of their critical business processes, improved navigation of the system, and provided important operational information in real-time.

Industry: Automotive; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

A principal supplier of fuel systems, electronic controls and HVAC products to Honda, Keihin Corporation used gloiva.com to integrate its three North American manufacturing plants, reduce inventory levels and decrease personnel costs.

Industry: Transportation & Travel; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia runs multiple manufacturing plants in the UK and Ireland for this leading provider of fiber optic transmission systems as well as voice and data switches.

Industry: Telecommunications; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

"We'll be able to respond globally as a company, so that everyone who has contact with a customer will be able to pull up current and historical data instantly. They'll also have direct access to any notes made by the field sales people. It's all about personal service and responsiveness - and that's what gives us a competitive edge." David Madanski, Systems and Programming Manager, Beiersdorf-Jobst.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia's unmatched projects capabilities and enterprise-wide visibility helps this world class manufacturer of electronic scoreboards and large-screen / programmable video displays to keep customer promises and cut costs.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia helps TRB, an automotive supplier of everything from steering and airbag systems to switches and key cylinders, keep its product lines running smoothly

Industry: Automotive; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia substantially reduced the time-to-market for new products for the premiere provider of high performance storage systems for networking, digital, broadcast, and data-storage environments.

Industry: Electronics; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

See how Glovia creates an accurate, real-time view of this leading manufacturer of plastic and rubber components.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia simplifies purchasing and production for this manufacturer of customized vending machines.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia provided an integrated, global solution for the world's leading provider of advanced Pre-Placement manufacturing solutions for the electronics circuit board assembly and semiconductor industries.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Deploying a Storage Area Network as part of a consolidation effort, the Hay Group relied on the Fujitsu ETERNUS4000 for its high availability, high-performance and scalability.

Industry: Diversified Services; Solution Area: Storage Management; Region: United States; Canada;

The goal of DePaul Catholic High School was to give its students the technology skills they would need in college and in their careers. Three years after introducing the Fujitsu LifeBook notebooks, the school has not only helped its students become adept with computers, it has raised the bar on education.

Industry: Education; Solution Area: Wireless Solutions; Region: United States; Canada;

Nine years ago, Indiana Wesleyan University placed its first purchase order for Fujitsu LifeBook® notebooks. While IT team members have looked at other products from time to time, they remain committed to Fujitsu notebooks– purchasing more than 5,000 since the initial order.

Industry: Education; Solution Area: e-Learning; Region: United States; Canada;

A principal supplier of fuel systems, electronic controls and HVAC products to Honda, Keihin Corporation used gloiva.com to integrate its three North American manufacturing plants, reduce inventory levels and decrease personnel costs.

Industry: Automotive; Solution Area: Enterprise Resource Planning; Client Name: Keihin Corporation; Region: United States; Canada;

Munters Americas eBusiness Order Management initiative saves time, improves order accuracy and visibility, and enhances customer experience.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia helped the world's second largest producer of ball and roller bearings trim nearly $8 million in excess inventory.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Oil States' recent migration to the current version of our software improves operational visibility and supply chain management through minimizing customizations and standardizing system use.

Industry: Energy & Utilities; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia's extended ERP solution provides a real-time framework for improved financials, inventories, information flow, and customer service at one of the world's largest designers, manufacturers, and marketers of tamper-evident plastic closures and containers.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

First American Real Estate Solutions chose Fujitsu PRIMEPOWER server solutions to drive a massive Oracle database and improve its data center performance and reliability to support an aggressive corporate growth strategy.

Industry: Insurance; Solution Area: Database Management; Region: United States; Canada;

By enabling clinicians to gather information at the point of care, the patient information system and Fujitsu LifeBook P1500 Series notebooks have enabled Provena Home Care to improve the accuracy of patient and billing information.

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

Quebec's health insurance board (RAMQ), which is instrumental in the province's healthcare sector, partnered with Fujitsu Consulting to implement web services solution to bolster information exchange with various governmental agencies and healthcare facilities.

Industry: Healthcare; Insurance; Solution Area: Legacy Migration; Region: Canada; United States;

"We use a lot of different brands of technology at Shaw and track failure rates. Failure rates with our existing Fujitsu tablets were the lowest of any vendor we have worked with. This experience translated into a clear benefit for Fujitsu when we were buying new systems because we already knew how good their equipment was and felt confident we would get similar quality with the Fujitsu LifeBook T4000 Tablet PC." - Steve Abernathy, Director, Marketing Technology, Shaw Industries, Inc.

Industry: Manufacturing; Solution Area: Wireless Solutions; Region: United States; Canada;

Finding the right notebook PC to run its Avio Flight Bag software under sometimes harsh and crowded cockpit conditions took Eclipse Aviation Corporation more than two years. Reading bright sunlit computer screens and accessing large digital charts and maps in a timely way were particularly challenging.

Industry: Transportation & Travel; Solution Area: Wireless Solutions; Region: United States; Canada;

CollaGenex sales representatives make professional presentations from virtually anywhere and account for drug samples with electronic forms. They spend less time on administrative tasks and more time meeting with doctors.

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

To facilitate active learning, the College of Engineering turned to Tablet PC technology. The team felt the Tablet PC form factor and pen computing capabilities provided many opportunities for creativity and active learning that were not provided by a traditional notebook computer.

Industry: Education; Solution Area: e-Learning; Region: United States; Canada;

The PRIMEPOWER servers help First American to more efficiently manage and scale its pool of computing resources. By relying on fewer but high performance PRIMEPOWER servers, the company can allocate resources based on customer demand, scale server resources as needed, and ensure redundancy between data centers in the event of a service disruption.

Industry: Diversified Services; Solution Area: Systems & Network Management; Region: United States; Canada;

"When I came to The Hospice two years ago, less than 50 percent of our documentation was done electronically. Now approximately 70 percent of our documentation is done on computers, thanks in part to the Fujitsu LifeBook Tablet PC." – Gay Madden, Vice President of Information Systems, The Hospice

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

The Petroleum Registry of Alberta transforms an archaic, paper-based system to a state-of-the-art online portal, integrating more than 1,200 companies and both government departments. This implementation of Microsoft BizTalk, designed, executed and managed by Fujitsu Consulting, increases efficiencies and drives revenue for government and corporations in a multi-billion dollar industry.

Industry: Energy & Utilities; Solution Area: Legacy Migration; Client Name: Petroleum Registry of Alberta; Region: Canada;

At the heart of the University’s backup services is the Fujitsu ETERNUS4000 storage solution, which plays a key role in delivering the assurance that lost data—ranging from academic research to critical administrative data—can be quickly and easily recovered.

Industry: Education; Solution Area: Storage Management; Region: United States; Canada;

As the United States’ third largest Catholic health care system, Trinity Health headquartered in Novi, Michigan, invests in innovative technologies to deliver superior health care services across its 26 member organizations.

Industry: Healthcare; Solution Area: Wireless Solutions; Region: United States; Canada;

Fujitsu has enabled the Virginia State Police to better scale processing power with user and application demands, add features without adding additional database software licenses, enjoy a significant improvement in transaction performance with enhanced system redundancy and security—both at its primary data center in Richmond, Virginia and a remote disaster recovery site.

Industry: Government; Solution Area: Systems & Network Management; Region: United States; Canada;

Jamaica National Land Agency (NLA) brings together the core land information functions of the Government under one roof; Land Titles; Surveys and Mapping; Land Valuation & Estate Management. The entity was formed to create a modern national land (spatial) information system designed to support sustainable development.

Industry: Government; Solution Area: Systems & Network Management; Client Name: Jamaica National Land Agency; Region: Caribbean;

In 1995, based on a feasibility study recommendation, the British Government initiated a project to create an on-line 24x7 company incorporation service as the feature that would set Anguilla apart from the other jurisdictions.

Industry: Government; Solution Area: Systems & Network Management; Client Name: Government of Anguilla; Region: Caribbean;

Fujitsu created a database of fingerprints that would allow the police service to solve, prevent and diminish criminal activity in Trinidad and Tobago. This mandate was developed with the background of the police force being at the time, technologically behind the curve, with fewer than 5 PCs in service and no institutional IT infrastructure in place.

Industry: Government; Solution Area: Systems & Network Management; Client Name: Trinidad & Tobago Police Service; Region: Caribbean;

Transferring the paper-based records of the Trinidad & Tobago population registry into digital format was determined as essential given the population size, state of the records, frequency of access, and need for the information for future demographics and other modeling.

Industry: Government; Solution Area: Systems & Network Management; Client Name: Trinidad & Tobago Ministry of Legal Affairs; Region: Caribbean;

The Government of Trinidad & Tobago undertook a feasibility study regarding the government's opportunities to enhance its presence and service to its corporate stakeholders in the registration of companies.

Industry: Government; Solution Area: Systems & Network Management; XML/Web Services; Client Name: Government of Trinidad & Tobago; Region: Caribbean;

Under the aegis of the secondary school Reform Project in Guyana (funded by the World Bank) the government of Guyana went to tender for a complete solution that would move the management of schools into the modern era through the use of technology and new processes.

Industry: Education; Solution Area: Systems & Network Management; Client Name: Guyana Ministry of Education; Region: Caribbean;

The EduTech 2000 project represents a bold initiative by the government of Barbados to place technology in the hands of the stakeholders in education. To this end, the ministry procured from Fujitsu the central office core system that would be the backbone and driver of the management and distribution of software from the Ministry headquarters to the schools.

Industry: Education; Solution Area: Business Process Management; Client Name: Barbados Ministry of Education; Region: Caribbean;

AIC decided to implement a new technology infrastructure that would support the introduction of a new range of business services with a vision to fundamentally enhance both NCB's office and channel operations as well as make a bold statement to the market that the image of the bank had been restored.

Industry: Financial Services; Solution Area: Systems & Network Management; Database Management; Financial Solutions; Client Name: National Commercial Bank of Jamaica; Region: Caribbean;

FUHUA Logistics Solution enabled the company give its customers vast new capabilities to dynamically manage the storage of goods.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Beijing East Express Logistics Co., Ltd.; Region: China;

FUHUA Logistics Solution enabled the company give its customers vast new capabilities to dynamically manage the storage of goods.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Beijing East Express Logistics Co., Ltd.; Region: China;

"Why did our store decide on TeamPoS? Because we knew we could depend on Fujitsu." -K.L. Choi, Deputy General Manager-

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Mei Long Zhen Isetan Department Store; Region: China;

DB Systems designs and operates ground breaking computer science solutions as a full service IT provider. Its strengths are its sound knowledge of the transportation and logistics market and its comprehensive know-how in data processing. DB Systems employees about 2,100 people and is headquartered in Frankfurt am Main.

Industry: Transportation & Travel; Client Name: Deutsche Bahn; Region: Germany;

The Nuremberg-based data center of Rechenzentrale Bayerischer Genossenschaften eG (rgb) for Bavarian people's and cooperative banks has significantly expanded its capacity in the UNIX arena and installed two high-end PRIMEPOWER 2000 servers to support their growing computing demands.

Industry: Diversified Services; Solution Area: Financial Solutions; Client Name: Rechenzentrale Bayerischer Genossenschaften eG (rbg) ; Region: Germany;

Allianz’s extensive IT infrastructure in Germany was being managed by its subsidiary, IT service provider Allianz Shared Infrastructure Services GmbH (ASIC). However, ASIC wanted to standardise, consolidate and streamline operations by forging a long term strategic partnership with an external vendor for the supply, installation, support and maintenance of Allianz’s desktop, network and telecommunication services in Germany.

Industry: Financial Services; Solution Area: Outsourcing Solutions; Client Name: Allianz Shared Infrastructure Services GmbH; Region: Germany;

"CSI chose Fujitsu over other companies due to a variety of reasons, but we felt that the company displayed leadership in server virtualization innovations and fully reflected our needs," said Mr. Wilfred Chan, Director - IT and administration, CITIC Securities International Company Limited.

Industry: Financial Services; Solution Area: Systems & Network Management; Client Name: CITIC Securities International Company Limited; Region: Hong Kong;

Jardine Air Terminal Services Limited is a specialist ramp services company that has been in operation since the new Hong Kong International Airport opened.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Jardine Air Terminal Services (JATS); Region: Hong Kong;

"We save about 30% in operational cost... it helped tremendously in improving efficiency of our staff, which means we can provide good customer service." - Mr. Andrew Wu, IT Associate Director, KGI Asia Limited.

Industry: Financial Services; Solution Area: Systems & Network Management; Storage Management; Client Name: KGI Asia Limited; Region: Hong Kong;

"PalmSecure™ was chosen because we believe this solution can fulfil our needs with a very high degree of flexibility that other existing solutions do not possess." - Mr. Patrick Lam, Chairman of Kingsway Corporation Limited

Industry: Diversified Services; Solution Area: Security Solutions; Client Name: Kingsway Corporation Limited; Region: Hong Kong;

"Committed to achieving service and operational excellence, Modern Terminals aim at exceeding our customers' expectation. PRIMEPOWER helped Modern Terminals simplify a complicated infrastructure environment and let us focus our energies and budgets towards delivering the best services for our customers." - Mr. Cheng Chung Keung, IT Manager - Infrastructure, Modern Terminals Limited

Industry: Transportation & Travel; Solution Area: Systems & Network Management; Client Name: Modern Terminals; Region: Hong Kong;

Principal Insurance Company (HK) Limited provides trustee, administration and investment management services for MPF products and retirement schemes in Hong Kong. It is a member company of the Principal Financial Group which is the largest provider of 401(k) plan in US (a pension scheme similar to MPF), managing more than 40,000 pension schemes with more than 13 million customers worldwide.

Industry: Insurance; Solution Area: Systems & Network Management; Client Name: Principal Insurance; Region: Hong Kong;

採用富士通方案建立無線網絡與電子書系統基建 實現以學生為本的教學模式

Industry: Education; Solution Area: e-Learning; Client Name: 油蔴地天主教小學; Region: Hong Kong;

An Garda Síochána (AGS) is Ireland's national police service. The overall challenge facing AGS was to reduce the number of road fatalities and serious injuries from road accidents. The aim was to reduce the incidence of excess speeding and increase the wearing rate for seat belts.

Industry: Government; Client Name: An Garda Síochána; Region: Ireland;

During 2000, Fujitsu was selected to produce a scalable, reliable system to replace An Post's manual system used to provide the calculation and recording for its staff remuneration function.

Industry: Government; Client Name: An Post; Region: Ireland;

With the advent of market deregulation Bord Gáis decided it had to enhance its business processes.

Industry: Government; Client Name: Bord Gáis Eíreann; Region: Ireland;

Fujitsu was chosen by Airtricity to lead the analysis, design, implementation and delivery of the re-engineered processes and the integration of their I.T. applications with the marketplace to ensure the solution passed formal certification before going live.

Industry: Energy & Utilities; Client Name: Airtricity; Region: Ireland;

Fujitsu began to provide line management on bmi's service desk and mainframe services from March 2000. The service framework integrates best practice with leading edge technologies.

Industry: Transportation & Travel; Client Name: bmi; Region: United Kingdom; Ireland;

In 2000 a world leading supplier of components, systems and services to the energy, transmission & distribution, transport and marine markets amalgamated all of its IT resources into six National Service Centres to act as internal service providers for its operations throughout the world. As part of the reorganisation the company wanted to ensure that its IT services were delivered transparently, both from an IT and a business user perspective.

Industry: Manufacturing; Client Name: Manufacturer - using the iCan solution from Fujitsu; Region: United Kingdom; Ireland;

TNT Express, the world’s leading business-to-business express carrier needed a document management system and were keen that as a business critical system, it would be held in-house. TNT worked in partnership with Fujitsu to develop a document management solution (DMS) which has dramatically shortened customs clearance processes, and will save an estimated £1.2m per year of paper handling and storage costs.

Industry: Transportation & Travel; Client Name: TNT; Region: United Kingdom; Ireland;

The collection of motor tax and the management of driving licenses is a major business for the Department of Transport. In motor tax alone, over €880 million was collected in 2006 from over 2.3 million taxed vehicles. This involved some 4.75 million transactions. The department wanted to implement a new computer system to bring its motor tax and licensing operation into the 21st century.

Industry: Government; Client Name: Department of Transport; Region: Ireland;

Dublin Airport Authority formally Dublin Airport Authority initiated a Business Support Programme (BSP) to help reduce the system, business process and data constraints that the business support functions operated under.

Industry: Transportation & Travel; Client Name: Dublin Airport Authority; Region: Ireland;

When Dublin Airport Authority decided to implement an Oracle ERP Financial Management system, they recognised the critical role that end user training would play in the acceptance and efficient use of the new system.

Industry: Transportation & Travel; Client Name: Dublin Airport Authority (Training); Region: Ireland;

“Fujitsu provide us with functional, development & database support services in a highly professional & flexible manner, across a number of critical business applications” Deirdre McDonough, IT Manager, Enterprise Ireland

Industry: Government; Client Name: Enterprise Ireland; Region: Ireland;

Forfás’ Business Intelligence System (BIS) Environment comprises of a number of Oracle based components. Forfás is self sufficient in the day-to-day management of this critical application. However, there are times when Forfás requires the flexibility to draw support from additional, experienced Oracle resources. In seeking a solution to this problem Forfás decided that Fujitsu had the capacity to support Forfás in terms of meeting both their current and future business needs.

Industry: Government; Client Name: Forfás; Region: Ireland;

Prior to 1999 the desktop and server environment of Fujitsu (then ICL) was managed by a number of different vendor products with disparate solutions for security, server management, software delivery and inventory management. By standardising on CA Unicenter and eTrust Antivirus Fujitsu has achieved cost savings of up to £2.8 million over 3 years.

Region: Ireland;

In 1998 Ireland’s Health Protection Surveillance Centre (HPSC) was set up to monitor and control the spread of infectious diseases within the population. Their objective was simple, “Improve the health of the Irish population by the collection, interpretation and provision of the best possible information on diseases”. These activities are achieved through surveillance and independent advice, epidemiological investigation, research and training.

Industry: Government; Client Name: Health Protection Surveillance Centre; Region: Ireland;

Iarnród Éireann is the national provider of rail transport in Ireland, delivering thousands of passengers to locations nationwide. In 1998, the International Risk Management Services report recommended the implementation of a centralised fault management system and planned maintenance regime.

Industry: Government; Client Name: Iarnród Éireann ; Region: Ireland;

The International Rugby Board (IRB) is the world governing and Law making body for the game of Rugby Union. Recognising the need to have a powerful on-line presence the IRB turned to Fujitsu to provide them with the necessary tools, technologies and skills to deliver updated and enhanced web technology and services and to deliver new and enhanced internal IT applications.

Industry: Diversified Services; Client Name: International Rugby Board (IRB); Region: Ireland;

The Courts Service wanted to modernise its information and communications infrastructure and decided that the skills and expertise to do this did not exist within the service.

Industry: Government; Client Name: The Courts Service (Ireland); Region: Ireland;

In 2000, The Department of Social and Family Affairs (DSFA) decided to embark on a Service Delivery Modernisation programme, in order to transform the way in which it delivered services to its customers. Fujitsu was contracted in January 2001 to design, develop and implement the new solution and to deliver the first application.

Industry: Government; Client Name: The Department of Social and Family Affairs; Region: Ireland;

Fujitsu designed a solution to achieve the department’s vision to create business components as the basis for building flexible and responsive business applications.

Industry: Government; Client Name: The Department of the Environment; Region: Ireland;

Fujitsu were engaged to develop a new web portal using Microsoft CMS giving user’s access to Marine Data Services.

Industry: Government; Client Name: The Marine Institute (CMS); Region: Ireland;

“Actively sharing data with other marine research Organisations is the most effective way to ensure best use is being made of the data being collected around Ireland" John Evans, IT Manager, The Marine Institute.

Industry: Government; Client Name: The Marine Institute; Region: Ireland;

Ireland's leading DIY and gardening retailer wanted to take the next step in online retailing. With Fujitsu’s assistance and web implementation skills, the company has developed an online retail site that has helped Woodie’s to widen its customer base and maximise sales to existing customers.

Industry: Retail/Wholesale; Client Name: Woodies DIY; Region: Ireland;

This is a test version of a system for computerizing applications and notifications from individuals and companies to government offices, devised with the goal of reducing the workload of the applicant and improving the efficiency and speed of government office review procedures.

Industry: Government; Solution Area: Content Management; XML/Web Services; Security Solutions; Region: Japan;

More and more organizations are seeking advanced uses of their investment on the Web facilities. In line with this new trend, Asahi Breweries, Ltd., one of Japan's leading beer makes, deployed its one-to-one Web marketing system that was built with Fujitsu's Symfoware family of business intelligence products including Symfoware Navigator and Symfoware Parallel Mining Server, together with the Web server management system, Systemwalker WebMGR. The main focus of this system is to establish and maintain direct communications with consumers by utilizing the analysis of questionnaire results and visitors' clickstreams collected through the ClubDRY membership site.

Industry: Food & Beverage; Solution Area: e-Business/e-Commerce; Client Name: Asahi Breweries, Ltd.; Region: Japan;

Re-inventing Sales Methods by Building a New Sales Support System ASAHI SHOKUHIN Co., Ltd, a wholesale food distributor, has created a new sales support system in order to provide information to sales staff.

Industry: Food & Beverage; Solution Area: Marketing; Client Name: ASAHI SHOKUHIN Co., Ltd; Region: Japan;

Palm Vein Pattern Biometrics Authentication System

Industry: Financial Services; Solution Area: Security Solutions; Client Name: Bank of Tokyo-Mitsubishi; Region: Japan;

By creating an online ordering market on the Internet using XML-based information search functions, an open business network that links enterprises of all sizes was realized.

Industry: Government; Solution Area: XML/Web Services; Client Name: Kansai Economic Federation; Region: Japan;

Charle Corporation had already built a data warehouse (DWH) but, after a review, had determined to replace it. The replacement system provided what can only be described as ideal results in terms of response time and usability. The product that made this possible was Symfoware, Fujitsu’s database and business intelligence platform. Applying Symfoware not only enabled Charle to replace its existing DWH, but also to integrate the separate databases that existed for each application, at a stroke reducing both the workload and the cost of operations.

Industry: Retail/Wholesale; Solution Area: Data Warehousing; Client Name: CHARLE Co., Ltd; Region: Japan;

Data broadcasting is achieved by implementing the Broadcast Markup Language (BML).

Industry: Media & Communications; Solution Area: XML/Web Services; Systems & Network Management; Region: Japan;

"Seeing is believing"
It is one thing to promote a smooth approach to systems downsizing but quite another to convince a customer it will work. Especially one used to risk management like a credit company. But that is what Computer Business Company Limited, a major supplier of credit solutions, did with help from Fujitsu's Platform Solution Center.
Successful validation testing under actual environmental conditions, using the proposed PRIMERGY and ETERNUS equipment and specific tools, successfully convinced the clients that system downsizing was indeed possible and practical.

Industry: Financial Services; Diversified Services; Solution Area: Financial Solutions; Client Name: Computer Business Company Limited; Region: Japan;

PRIMERGY Linux based Wireless Mobile Terminal System revolutionizes ordering and inventory at 346 Daiei Group stores
New system enables ordering and inventory checks to be completed in-store, significantly improving the timeliness and accuracy of stock availability and increasing store business.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Daiei Incorporated; Region: Japan;

The introduction of XML in disclosure systems has drastically reduced the time and workload entailed in procedures for disclosing information.

Industry: Financial Services; Solution Area: Content Management; XML/Web Services; Client Name: Osaka Securities; Region: Japan;

Since its debut in the Japanese business world as the leading edge query building tool in 1996, Fujitsu Symfoware Navigator has been hailed as the most intuitive, business user empowerment tool for information extraction and delivery. Hundreds of companies have successfully implemented their business information delivery systems using Symfoware Navigator including the following:

Industry: Manufacturing; Solution Area: e-Business/e-Commerce; Client Name: Fuji Film Co., Ltd.; Region: Japan;

Industry: Telecommunications; Solution Area: Storage Management; Client Name: Fujitsu Limited Corporate IT Unit Infrastructure Systems Planning Dept; Region: Japan;

The Center for Information Biology and DDBJ supports researchers in Japan and around the world by using XML technology to achieve the seamless linkage on the Internet of software solutions offered by the center, DNA nucleotide sequence databases, and other kinds of database.

Industry: Life Sciences; Solution Area: XML/Web Services; Client Name: National Institute of Genetics, The Center for Information Biology and DNA Data Bank of Japan; Region: Japan;

By introducing the Insurance Transaction Base (EASI protocol), customer-friendly-systems with low construction and operating costs can be established.

Industry: Insurance; Solution Area: XML/Web Services; Region: Japan;

Hoya Corporation was established as a specialized manufacturer of optical glass over 60 years ago. Its Eye Care division manufactures eyeglasses, contact lenses, and eyesight-measuring equipment.

Industry: Manufacturing; Solution Area: Business Process Management; Client Name: Hoya Corporation; Region: Japan;

SANYO Homes Co., Ltd. manufactures and sells prefabricated houses and apartments and manages other housing related business. SANYO is the top provider of Century Housing System (CHS)-certified homes in the industry. CHS was established by Japan’s Ministry of Land, Infrastructure and Transport to promote better living. Housing that meets high standards in the areas of physical structure durability, functional durability, maintenance management systems, and other quality items is certified as CHS.

Industry: Manufacturing; Solution Area: XML/Web Services; Region: Japan;

Nifty Corporation has provided network services to PC users in Japan for the past 15 years—even before the Internet became widely used—and greatly contributed to the spread of the Internet in that country. Now the leading Japanese Internet Service Provider (ISP), Nifty delivers email, freeware/shareware, and information services to over 5 million subscribers.

Industry: Telecommunications; Solution Area: Business Process Management; Client Name: Nifty Corporation; Region: Japan;

Cardnet, a provider of services to Japan’s credit card industry, used Fujitsu’s Interstage Application Server and Interstage Development Suite to develop a next-generation payment infrastructure.

Industry: Financial Services; Solution Area: Business Process Management; Region: Japan;

Audio/visual giant JVC saw a market opportunity for a new VHS videocassette recorder combined with a hard disk. The goal was to allow random access playback even while recording. What solutions did Fujitsu provide for JVC's development of this marvelous device, targeted for the Japanese market?

Industry: Electronics; Solution Area: LSI Solutions; Client Name: JVC; Region: Japan;

KIRIN Beverage Corporation Web-enabled a supply and demand system that had been managed by mainframe computers. By building up an environment where multi-dimension data analysis can be performed on a Web browser, they tried to focus on implementing more flexible information exploitation. They adopted Fujitsu's "Symfoware Server Enterprise Edition (*)" to support the new system. Quick information exploitation is a great aid to analyzing results for warehouse and transportation plans, which has a significant impact on improving business logistics efficiency.

Industry: Food & Beverage; Solution Area: Marketing; Client Name: KIRIN Beverage Corporation; Region: Japan;

The new PRIMERGY and MySAP SRM purchasing information system has greatly reduced the cost of indirect material’s procurement and successfully improved business application efficiency

Industry: Manufacturing; Solution Area: Business Process Management; Client Name: Kirin Brewery Co.,LTD.; Region: Japan;

"By focusing on every customer, our supermarkets have boosted their already close local presence." - Yuji Ajima, General Director of Maruto Supermarkets, Fukushima Japan -

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Maruto Supermarkets; Region: Japan;

Creation of a One-Stop-Shop web shopping site, based on the high availability and future scalability of Linux on PRIMERGY

Industry: Retail/Wholesale; Solution Area: e-Business/e-Commerce; Client Name: Maruzen Co., Ltd; Region: Japan;

MIKIMOTO Co., Ltd, which widely distributes high quality pearl products, including jewelry and gifts, built an "Open DB system". This system enables end users to exploit accumulated data in the core system database. They are trying to realize strategic business by establishing an environment where information is available for unlimited analysis. Symfoware Navigator was adopted as the core system. Its high usability provides end users with an advanced end user computing environment.

Industry: Retail/Wholesale; Solution Area: Business Intelligence; Client Name: MIKIMOTO Co., Ltd; Region: Japan;

Mitsui Oil and Gas employed Fujitsu Interstage Integration Manager to restructure mission-critical systems and create a streamlined environment that could adapt to its changing business environment.

Industry: Energy & Utilities; Solution Area: e-Business/e-Commerce; Region: Japan;

World’s fastest next-generation Bio-Database using the Fujitsu developed XML Database engine [Shunsaku].

Industry: Education; Government; Life Sciences; Solution Area: XML/Web Services; Client Name: National Institute of Genetics - Center for Information Biology and DNA Data Bank of Japan (DDBJ); Region: Japan;

The National Institute of Genetics (NIG), also known as Idenken, was established in 1949. Idenken is one of the inter-university institutes in Japan, carrying out genetic research. In its Center for Information Biology, Idenken runs the DNA Data Bank of Japan (CIB-DDBJ), which serves as center for genetic research. The NIG, together with the European Molecular Biology Laboratory and the United States National Institutes of Health, run the world's three major DNA databanks. Collectively, they form the world's largest repository of genomic and genetic data.

Industry: Chemicals; Solution Area: XML/Web Services; Region: Japan;

Formed as a result of a merger with Mitsubishi Oil Corporation Limited in 1999, Nippon Oil Corporation is Japan’s largest oil and gas distributor, with over 25% market share. The company, known for its “ENEOS” brand service stations, offers its customers a variety of energy options, from Liquefied Petroleum Gas (LPG) and Liquefied Natural Gas (LNG) to environment-friendly fuel alternatives such as fuel cells.

Industry: Energy & Utilities; Solution Area: Business Applications; Region: Japan;

Systemwalker supports stable operation of new "LINKS" system constructed to reform manufacturing.

Industry: Automotive; Solution Area: e-Business/e-Commerce; Client Name: Nissan Motor Co., Ltd.; Region: Japan;

Nomura Securities has taken another step in securing the reliability of its system by enhancing its computer hardware performance to both increase its processing power and secure higher reliability in its UNIX® environment. The server that met and was chosen for Nomura's requirements was a PRIMEPOWER server from Fujitsu Ltd.

Industry: Financial Services; Solution Area: Systems & Network Management; Client Name: Nomura Securities Co., Ltd.; Region: Japan;

The deployment of XML technology has improved the performance of sales staff by enhancing the efficiency of proposals and estimates.

Industry: Electronics; Solution Area: XML/Web Services; Retail Solutions; Region: Japan;

Ryoshoku is a major distributor of foods, beverages and luxury grocery items with over 40 million transactions a month. An early innovator, Ryoshoku developed a distribution/logistics information network. This Total Management System, (TOMAS), is a key component of the company’s competitive advantage. In 1994, Ryoshoku sought to expand into new business areas, consolidate its accounting and business systems and enhance its sophisticated distribution/logistics service. They turned to Fujitsu and Symfoware Servers to support this critical information network. The results were impressive, dramatically decreasing processing time, expanding the network and providing solid reliability and support

Industry: Food & Beverage; Solution Area: Marketing; Client Name: RYOSHOKU LIMITED; Region: Japan;

This system is capable of performing all tasks involved in managing documents used in the insurance business, from document creation to publication.

Industry: Insurance; Solution Area: XML/Web Services; Content Management; Client Name: Mitsui Sumitomo Insurance; Region: Japan;

Secure online reservations even during periods of intense access activity. ETERNUS works behind the scenes in low-cost airfare ticketing.

Industry: Transportation & Travel; Solution Area: Storage Management; Client Name: Skymark Airlines; Region: Japan;

Reconstruction of the corporate Internet banking service was undertaken using a combination of PRIMERGY Servers, the Linux operating system and Oracle RAC. Construction was in cooperation with the Japan Research Institute, Ltd. The resulting system is flexible, scalable, and able to handle the rapid increases in service users.

Industry: Financial Services; Solution Area: Storage Management; Client Name: Sumitomo Mitsui Banking Corporation; Region: Japan;

Industry: Energy & Utilities; Solution Area: Storage Management; Client Name: Taiheiyo Cement Corporation; Region: Japan;

Integrated management of large-scale network systems encompassing everything from mainframes to banking terminals

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: The Hokuriku Bank, Ltd.; Region: Japan;

The Total Cost of Ownership (TCO) of the restructured infrastructure was greatly reduced by the integration of industry standard Linux servers and virtualization software (VMware).
In addition, availability and scalability of the system was improved, leading to more efficient operation and maintenance.

Industry: Education; Solution Area: Systems & Network Management; Client Name: Tokyo Denki University; Region: Japan;

A low cost, high availability system achieved with Linux on PRIMERGY.
Fujitsu’s advanced technology, expertise and Global Alliance with RedHat Corporation removed the worries from Linux migration.

Industry: Electronics; Solution Area: Database Management; Client Name: Tokyo Electron Device Limited; Region: Japan;

Toyo Gakuen University (TGU) consolidated 16 servers, including web and mail servers onto four industry-standard Fujitsu PRIMERGY RX300 systems and an ETERNUS NR1000F Network Attached Storage (NAS) device, using virtualization technology.

Industry: Education; Solution Area: Systems & Network Management; Client Name: Toyo Gakuen University; Region: Japan;

Systemwalker WebMGR's service level monitoring and log analysis capabilities lead to dramatic performance improvements

Industry: Automotive; Solution Area: e-Business/e-Commerce; Client Name: Toyota Motor Corporation; Region: Japan;

Through the adoption of the IFX-SOAP Implementation protocol, Internet technology is now available for bank ATMs.

Industry: Financial Services; Solution Area: Systems & Network Management; XML/Web Services; Region: Japan;

An online transaction system for government bonds must be extremely safe and must be able to process large amounts of data at high-speed. Yensai.com Co., Ltd, a securities company that provides Japan's first government bond online transaction multi-dealer system, adopted Symfoware Server Enterprise Extended Edition with Symfoware Server Parallel Cluster option for its core database, combining high-speed processing with a high level of safety.

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: Yensai.com Securites Co., Ltd; Region: Japan;

ZOSHINKAI PUBLISHERS Inc. efficiently built a new system using Symfoware Server and Symfoware Navigator that searches for potential customers who are interested in online study. The purpose was to extract potential target customers accurately from huge amounts of data accumulated in the core system's database. Accurate extraction of data not only improved the efficiency of direct mail, but reduced the cost of direct mail by accurately estimating beforehand the number of copies of brochures needed.

Industry: Education; Solution Area: Customer Relationship Management; Client Name: ZOSHINKAI PUBLISHERS Inc.; Region: Japan;

The Korean Association of Bookstores a consortium of 22 major bookstores in Korea, setup central operations to support their franchised bookstores. The office is responsible for coordinating logistics, ensuring system integration and facilitating systematic operation of franchised bookstores. A scalable business model and integration of offline and online business resources allow the consortium to aim for doubling the number of franchised stores to 50 while continuously providing a uniform product line throughout the stores.

Industry: Retail/Wholesale; Solution Area: e-Business/e-Commerce; Region: Korea;

"Only TeamPoS was able to meet our needs." - Kim Chang Bo, Manager, Computer Services, Lotte Department Store, Pusan Branch -

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Lotte Department; Region: Korea;

Nomura Securities has taken another step in securing the reliability of its system by enhancing its computer hardware performance to both increase its processing power and secure higher reliability in its UNIX® environment. The server that met and was chosen for Nomura's requirements was a PRIMEPOWER server from Fujitsu Ltd.

Industry: Food & Beverage; Solution Area: Systems & Network Management; Client Name: Seoul Milk; Region: Korea;

Korea’s Sogang Language Program built an integrated system based on Fujitsu’s Interstage Application Server, to centralize management of its 40-plus franchise language schools.

Industry: Education; Solution Area: Business Process Management; Client Name: Sogang Language; Region: Korea;

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