Case Studies
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Retail / Wholesale

• Aeon: TeamPoS 3000 self-checkout system
  

  Fujitsu was chosen to implement a new SCO solution, using technology based on its retail-hardened TeamPoS 3000 (TP3000) terminals, which are designed to withstand the rigours of highvolume checkout environments with easy serviceability.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Region: United Kingdom;

• Anthony Marano Company
  

  Chicago's Largest Independent Food Distributor Standardizes on Fujitsu PRIMEQUEST® and PRIMERGY® Servers and ETERNUS® Storage for Mainframe Reliability and Redundancy

  Industry: Food & Beverage; Retail/Wholesale; Solution Area: Database Management; Client Name: Anthony Marano Company; Region: United States;

• Bahlsen GmbH & Co. KG
  

  Bahlsen GmbH & Co. KG has outsourced IT operations at eight European sites to TDS. The Neckarsulm-based service provider has assumed responsibility for the biscuit manufacturer’s entire IT infrastructure and delivers a variety of services, including application hosting, application management and operation of the desktop infrastructure.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Region: United Kingdom;

• BMI British Midland
  

  For BMI, delivery of continuous service improvement is underpinned by Fujitsu's approach to asset management and strategic planning. Fujitsu is bringing a commercial approach to managing IT and this involves much more use of metrics. They have introduced cost transparency and formal processes where none existed before

  Industry: Retail/Wholesale; Solution Area: Outsourcing Solutions; Client Name: BMI British Midland; Region: United Kingdom;

• Body Shop International: POS terminal
  

  Fujitsu Services utilises its TeamPos 2000, POS terminal solution, as part of a global retail solution for The Body Shop International.

  Industry: Retail/Wholesale; Region: United Kingdom;

• Case study, CORA
  

  Fujitsu proposed deploying its U-Scan self-checkout system alongside Cora’s traditional tills. U-Scan is a fully automated checkout solution, which enables hypermarket customers to scan their purchases interactively by themselves and also to pay for them automatically, in cash, by bankcard or Cora Card. The system can also give change and is responsible for recording and handling money saving coupons.

  Industry: Retail/Wholesale; Client Name: CORA; Region: Belgium;

• CHARLE Co., Ltd - Symfoware
  

  Charle Corporation had already built a data warehouse (DWH) but, after a review, had determined to replace it. The replacement system provided what can only be described as ideal results in terms of response time and usability. The product that made this possible was Symfoware, Fujitsu’s database and business intelligence platform. Applying Symfoware not only enabled Charle to replace its existing DWH, but also to integrate the separate databases that existed for each application, at a stroke reducing both the workload and the cost of operations.

  Industry: Retail/Wholesale; Solution Area: Data Warehousing; Client Name: CHARLE Co., Ltd; Region: Japan;

• Daiei Incorporated
  

  PRIMERGY Linux based Wireless Mobile Terminal System revolutionizes ordering and inventory at 346 Daiei Group stores
  New system enables ordering and inventory checks to be completed in-store, significantly improving the timeliness and accuracy of stock availability and increasing store business.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Daiei Incorporated; Region: Japan;

• Dept. Environment, Heritage & Local Government
  

  The DoEHLG worked with Fujitsu Services to completely refurbish and take on the management of the IT infrastructure in motor taxation offices across the country.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Region: Ireland;

• Dublin Airport Authority: Oracle ERP
  

  Fujitsu were chosen by Dublin Airport Authority (formally Aer Rianta) to implement an integrated suite of Oracle Enterprise Resource Planning (ERP) Applications.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Region: Ireland;

• Federal Public Service Economy
  

  The Federale Overheidsdienst Economie, KMO, Middenstand en Energie (Federal Public Service Economy, SMEs, Self-employed and Energy) is a Belgian federal government department, established to play an active role in Belgium’s pursuit of an efficient economic policy.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Region: Belgium;

• Forestry Commission
  

  Following a competitive tender through the government procurement catalogue, GCat, the Forestry Commission awarded Fujitsu a three year contract, with an option for two more years, to provide a UK-wide call logging and maintenance service.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Region: United Kingdom;

• Fujitsu POS a good fit for Liz Claiborne
  

  Following a rigorous search in the fall of 2002 that included a review of business, technical and application requirements for a new chain-wide point-of-sale (POS) system, Liz Claiborne Inc. deemed Frisco, Texas-based Fujitsu Transaction Solutions Inc. as the best fit for its then 300-plus retail stores.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Liz Claiborne; Region: United States;

• Fujitsu Tablet PCs provide National Distributing Company's sales team with point-of-service tool for order entry and CRM
  

  "The bottom line comes down to providing our salesforce with the tools they need to do their job better and faster, "explained Jay Davis, president and co-chief executive officer NDC. "With Fujitsu pen tablet PCs and our Web-enabled CRM application, they have immediate access to the information they need to provide the very best service to our valued customers."

  Industry: Retail/Wholesale; Solution Area: Wireless Solutions; Region: United States; Canada;

• Fuji Xerox replaces old Unix box with powerful Fujitsu PRIMEPOWER
  

  When Fuji Xerox Co. Ltd. of Japan introduced its Xerox business machines to the Philippines in 1965, the country was the first in Asia to ever market plain paper copiers. The growth of Fuji Xerox Philippines (FXP), the exclusive distributor of Xerox business machines in the country, since then has become astronomical, having the largest sales and market coverage and the largest service network in the industry.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Fuji Xerox ; Region: Philippines;

• Galp Energia: Point of Sale innovation
  

  Fujitsu have implemented a dynamic point-of-sale feature for Galp The interactive customer experience reaches 30 million contacts a year.

  Industry: Retail/Wholesale; Region: United Kingdom;

• HIGA INDUSTRIES CO., LTD
  

  HIGA INDUSTRIES CO., LTD. has implemented its new POS system in its Domino’s Pizza Stores across Japan using compact PRIMERGY TX120 servers. All 170 stores now have new management systems with nationwide remote monitoring functions. Fujitsu’s nationwide service network also provides break-fix operations support.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: HIGA INDUSTRIES CO., LTD.; Region: Japan;

• Hillarys Blinds: SAP solutions
  

  Fujitsu have developed a mobile IT solution for Hillarys. The solution is seamlessly integrated with Hillarys’ existing SAP ordering system.

  Industry: Retail/Wholesale; Region: United Kingdom;

• Korean Association of Bookstores adopts Interstage Shunsaku for their book search system
  

  The Korean Association of Bookstores a consortium of 22 major bookstores in Korea, setup central operations to support their franchised bookstores. The office is responsible for coordinating logistics, ensuring system integration and facilitating systematic operation of franchised bookstores. A scalable business model and integration of offline and online business resources allow the consortium to aim for doubling the number of franchised stores to 50 while continuously providing a uniform product line throughout the stores.

  Industry: Retail/Wholesale; Solution Area: e-Business/e-Commerce; Region: Korea;

• La Feltrinelli
  

  With over 30 years experience of supporting the needs of customers, Fujitsu has a proven track record in providing innovative systems and management services that increase revenue, reduce costs, improve productivity and customer services and deliver a compelling return on investment.

  Industry: Retail/Wholesale; Region: United Kingdom;

• Lotte Department
  

  "Only TeamPoS was able to meet our needs." - Kim Chang Bo, Manager, Computer Services, Lotte Department Store, Pusan Branch -

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Lotte Department; Region: Korea;

• Maruto Supermarkets
  

  "By focusing on every customer, our supermarkets have boosted their already close local presence." - Yuji Ajima, General Director of Maruto Supermarkets, Fukushima Japan -

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Maruto Supermarkets; Region: Japan;

• Maruzen Co., Ltd
  

  Creation of a One-Stop-Shop web shopping site, based on the high availability and future scalability of Linux on PRIMERGY

  Industry: Retail/Wholesale; Solution Area: e-Business/e-Commerce; Client Name: Maruzen Co., Ltd; Region: Japan;

• Maruzen Co. Ltd.
  

  Maruzen Co. Ltd. opened its first store in Yokohama, Japan in 1869, selling books as well as a range of imported fountain pens and typewriters. Now a leading company in Japan, Maruzen recently opened its largest retail outlet, the Marunouchi Store, which boasts an inventory of 1.8 million books.

  Industry: Retail/Wholesale; Region: United Kingdom;

• Mei Long Zhen Isetan Department Store
  

  "Why did our store decide on TeamPoS? Because we knew we could depend on Fujitsu." -K.L. Choi, Deputy General Manager-

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Mei Long Zhen Isetan Department Store; Region: China;

• MIKIMOTO Co., Ltd - Symfoware
  

  MIKIMOTO Co., Ltd, which widely distributes high quality pearl products, including jewelry and gifts, built an "Open DB system". This system enables end users to exploit accumulated data in the core system database. They are trying to realize strategic business by establishing an environment where information is available for unlimited analysis. Symfoware Navigator was adopted as the core system. Its high usability provides end users with an advanced end user computing environment.

  Industry: Retail/Wholesale; Solution Area: Business Intelligence; Client Name: MIKIMOTO Co., Ltd; Region: Japan;

• Mini-stop – Building up the warmest and friendliest convenience store
  

  On May 29, 2003, Robinson’s Convenience Stores, Inc. opened its 54th Mini-Stop store in España. This latest development came a long way from its first Mini-Stop opened at the MRT Central Station in December 2000. Its number of stores climbed up since then to become a unique combo store, combining fast food with grocery products. This is indeed a breakthrough in the competitive convenience store retail scene.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Robinson’s Convenience Stores, Inc. ; Region: Philippines;

• Mitsui & Co., Ltd.
  

  Mitsui & Co., Ltd. took a bold approach to moving its entire environment to enterprise cloud computing. It commenced a strategic virtualization project that will consolidate their existing 1,000 servers into a virtualized IT infrastructure.

  Industry: Retail/Wholesale; Solution Area: Microsoft Solutions; Client Name: Mitsui & Co., Ltd.; Region: Japan;

• Red.es
  

  Fujitsu worked with red.es to design ONTSI.Data, an innovative information management solution that enables a wide range of users to electronically prepare their own reports using the main Information Society performance indicators.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Region: United Kingdom;

• SM Group’s new corporate office -The headquarters of the 21st century
  

  When talking about one-stop shopping, dining, amusement, and entertainment convenience, along side a wide selection of reasonably priced merchandise and services at carefully selected specialty retail outlets, restaurants, and leisure facilities all in one huge venue, the SM Group of Companies, one of the country's largest retailing conglomerates, knows the right stuff.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: SM Group of Companies; Region: Philippines;

• Staples
  

  When Staples, an $11 billion retailer, accelerated its store openings and affirmed its need to focus on business drivers instead of in-store IT needs, it chose Dallas-based Fujitsu Transaction Solutions Inc. Choosing Fujitsu reduced costs while giving Staples an outsourced IT unit intent on reliability and quality.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Staples; Region: United States;

• Staples: installation of GlobalSTORE EPoS retail technology
  

  Staples selected GlobalSTORE, a complete retail software solution from Fujitsu Services. The solution was chosen based upon the significant operational performance enhancements it could offer the retailer, as well as the extra functionality it would provide.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Region: United Kingdom;

• Stockmann
  

  Established in 1862, Stockmann is the fastest expanding listed retail company in Finland. Today it has more than 15,000 employees and its annual revenue is estimated to be approx. 2.3 billion in 2008.

  Industry: Retail/Wholesale; Region: United Kingdom;

• Suyen wins more markets, strengthens infrastructure to expand beyond local shores
  

  Since 1987, the English word "bench" for Filipinos has come to mean other things than a long seat or a magistrate sitting in court in a judicial capacity. For the past 15 years, it has come to mean a chain of stores selling tasteful clothes.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Suyen Corporation; Region: Philippines;

• TGI Friday’s - implementation of the B-Pad hand-held terminal
  

  Fujitsu was awarded a contract by TGI Friday's to implement and support the B-Pad, a hand-held terminal, running Mobile MICROS software.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Region: United Kingdom;

• The Best Connection
  

  "With TeamPoS, the sky's the limit" -Mr. Jeffrey Sim, Finance & Administration Manager, The Best Connection-

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: The Best Connection; Region: Singapore;

• The Mall
  

  "TeamPoS is the quiet achiever on our management team." - Mrs. Wanna Permsuwan, Senior Vice President of The Mall Group -

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: The Mall; Region: Thailand;

• Vodafone: customer satisfaction
  

  As Fujitsu already had a long-standing relationship with Vodafone it was a natural partner to develop its new technology requirements.

  Industry: Retail/Wholesale; Region: United Kingdom;

• Whitbread - Premier Travel Inn
  

  In July 2004, Whitbread acquired hotel group Premier Lodge from The Spirit Group and merged the company with its own chain, Travel Inn, to create Premier Travel Inn, the UK’s leading value hotel company. With the 141 Premier Lodge hotels, the newly formed company encompassed 457 hotels, with a combined 28,000 rooms.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Region: United Kingdom;

• WHSmith
  

  Fujitsu was challenged to come up with innovative IT solutions that WHSmith could utilise in its stores in order to address its evolving business requirements.

  Industry: Retail/Wholesale; Region: United Kingdom;

• Woodie's DIY
  

  Ireland's leading DIY and gardening retailer wanted to take the next step in online retailing. With Fujitsu’s assistance and web implementation skills, the company has developed an online retail site that has helped Woodie’s to widen its customer base and maximise sales to existing customers.

  Industry: Retail/Wholesale; Client Name: Woodies DIY; Region: Ireland;

• Woodies DIY
  

  Woodie DIY has enjoyed an internet presence since 1998. The original site provided DIY hints and helpful information. However, Woodies chief executive Ray Coleman was eager to enhance the company’s web based activity and investigate online selling.

  Industry: Retail/Wholesale; Region: Ireland;

• Woolworths
  

  Ringing up results with Australia's leading food retailer.

  Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Woolworths; Region: Australasia;