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  5. GASCADE outsources its SAP environment application management and hosting to Fujitsu, allowing GASCADE to focus on strategic issues

GASCADE outsources its SAP environment application management and hosting to Fujitsu, allowing GASCADE to focus on strategic issues

"Because of its professional application management, we recommend Fujitsu as a partner for businesses planning to outsource their SAP operations."

Ulrich Schäfer Business Competence Center Team Leader, GASCADE Gastransport GmbH

GASCADE has outsourced its SAP environment application management and hosting to Fujitsu, allowing GASCADE to focus on strategic issues.

Customer

GASCADE Gastransport GmbH has been planning, building and operating one of the largest natural gas infrastructures in Germany for more than 20 years. An independent transport network operator, the company provides expert comprehensive transport services and has a pipeline network based on the highest technical standards. The modern gas pipeline network is designed for large gas volumes and links five European countries. The gas network operator has 380 employees.

Challenge

Due to statutory regulatory requirements, GASCADE, as the supply network provider, had to separate its SAP environment from its parent company BASF’s environment and take on the responsibility within its own IT team.

Solution

GASCADE outsourced the hosting and operation of the three three-tiered SAP systems to Fujitsu. This went together with the company’s decision not to create a larger in-house team of SAP consultants for all modules. Instead, GASCADE’s IT department concentrates on coordination, project tasks and service management.

Benefits

  • All SAP modules are professionally supported. A very lean in-house team at GASCADE is now responsible for the three three-tiered SAP systems
  • GASCADE’s departments have access to SAP experts, who are familiar with advising the company
  • Users are looked after by Fujitsu’s customer support center which has defined response times

Download

Read the full Gascade case study (692 KB/A4, 2 pages)